Field Support Technician - Alcantara

Description

Job Summary: The Field Support Technician – Data Center is responsible for performing technical and operational tasks, ensuring the preparation, installation, connection, organization, identification, and testing of equipment and infrastructure with high levels of organization, quality, and reliability. Key Highlights: 1. Performing technical and operational tasks in the Data Center 2. Organizing and managing cabling and equipment in server racks 3. Providing technical support and collaborating as part of a team in the Data Center Work Location: Alcântara Working Hours: Weekdays, 9:00 AM–6:00 PM Job Mission: The Field Support Technician – Data Center is responsible for performing technical and operational tasks in the Data Center, ensuring proper preparation, installation, connection, organization, identification, and testing of equipment and infrastructure. Their mission is to ensure that all physical interventions on equipment and server racks are carried out according to defined procedures, guaranteeing high levels of organization, quality, and reliability. Key Responsibilities: Preparing, assembling, and organizing server racks; Physically installing equipment in server racks; Assembling and disassembling equipment; Connecting network, power, and communication equipment; Installing and connecting switches, routers, firewalls, servers, storage devices, and other IT equipment; Organizing and managing cabling in server racks; Connecting and identifying network cables, fiber optic cables, and power cables; Labeling and identifying equipment, cables, ports, and connections; Testing and physically validating equipment and their respective connections; Verifying correct equipment operation after installation or intervention; Replacing equipment and components whenever necessary; Assisting with receiving, preparing, and organizing new equipment; Recording and updating equipment inventory; Assisting with updating technical documentation and identifying installed equipment; Complying with defined operational and technical procedures for the Data Center; Ensuring organization and cleanliness of technical areas and server racks; Supporting Support, Operations, and Engineering teams in tasks requiring physical intervention in the Data Center. Desired Profile: Technical education in Computer Science, Networking, Telecommunications, or a related field; Basic knowledge of networks and IT infrastructure; Knowledge of networking and telecommunications equipment; Basic knowledge of structured cabling; Ability to correctly install, connect, and identify equipment; Ability to follow technical procedures and instructions; Strong organizational skills and attention to detail; Sense of responsibility and rigor in task execution; Ability to work effectively in a team; Willingness to learn and advance technically. cv@opentek.pt Work Location: On-site