Technical Assistant

Description

Job Summary: This role involves operating emergency telecommunications systems, managing emergency calls, dispatching resources, and monitoring operations within a 24/7 service environment. Key Highlights: 1. Operate emergency telecommunications systems on a 24/7 basis 2. Handle emergency calls and triage information 3. Monitor dispatched resources and provide operational support **Offer Code:**OE202607/0094 **Offer Type:**Standard Public Recruitment Procedure **Status:**Active **Organizational Level:**Municipal Councils **Agency/Service:**Viseu Municipal Council **Employment Contract:**Indefinite-term Public Employment Contract (CTFP) **Regime:**General Careers **Career:**Technical Assistant **Category:**Technical Assistant **Complexity Level:**2 **Remuneration:**1035.63€ **Monthly Supplement:**0.00 EUR **Job Description:**In accordance with the competencies profile defined in Decree-Law No. 44/2019 of 1 April, paragraph 4(f), concerning Emergency Telecommunications Operations (OPTELE): Operate information and telecommunications systems installed at the Viseu Municipal Emergency Operations and Management Room (SaMOGE), under the Viseu Municipal Civil Protection Service, on a 24 hours per day / 7 days per week basis; Record data related to performed activities according to existing procedures; Perform emergency and/or informational call handling functions; Apply established criteria for triaging, collecting, processing, and recording essential information; Dispatch human and material resources required for incidents, in accordance with defined procedures; Monitor dispatched resources as well as incident evolution, in line with institutional guidelines and procedures, and ensure corresponding operational records, communications, and notifications related to incident monitoring and follow-up; Carry out other tasks, including administrative, technical, and operational management duties supporting the functioning of the Viseu Municipal Civil Protection Service and the Viseu Firefighters Corps, including access to confidential documentation and administrative, financial, and operational procedures essential to the proper functioning of assigned services, while complying with the administrative procedures and regulations of the Viseu Municipality. Under Article 81 of the Annex to Law No. 35/2014 of 20 June, as currently amended, the functional description does not preclude assigning to the employee functions not explicitly mentioned but which are related or functionally linked, provided the employee possesses the appropriate professional qualifications and such assignment does not entail professional devaluation. **Workplace** **Number of Positions** **Address** **Locality** **Postal Code** **District** **Municipality** Viseu Municipal Council 1 Praça da República Viseu 3514501 VISEU Viseu Viseu **Total Number of Positions:**1 **Quota for Persons with Disabilities:**0