Shift Leader

Description

Job Summary: We are seeking a Shift Leader to support store and team management, coordinating, developing, and motivating colleagues while ensuring safety standards and operational excellence. Key Highlights: 1. Coordinate and develop the in-store team 2. Be part of a successful, expanding project 3. Opportunity to work across multiple stores About Us: Poke House is a fast-casual dining chain and Europe’s leader in Hawaiian poke. We launched in November 2018 with an extremely ambitious and professional team; we now operate 60 restaurants across Italy, Portugal, France, the UK, and Spain. We aim for rapid expansion across Europe, achieved through swift growth and broad coverage on delivery platforms and food delivery services. Driven by deep expertise in building food delivery businesses and strong digitalization applied to the Food & Beverage sector, Poke House has quickly become a global case study thanks to high digital sales revenue and an exceptionally engaging in-store experience. To reinforce our success, we are looking for a Shift Leader for one of our "Houses", who will support the Assistant Manager and Store Manager in achieving the company-defined store and team objectives. About the Role: * Coordinate, develop, and motivate the in-store team, enhancing your colleagues’ skills * Manage the cash register and the entire store to maintain—and whenever possible, improve—our standards * Implement safety rules for staff, monitor HACCP compliance, and ensure the store remains clean and disinfected * Maintain and ensure proper functioning of all store equipment Soft Skills: * Passion for Food Tech * Goal-oriented * Organizational and analytical skills * Negotiation, conflict resolution, and feedback delivery * Entrepreneurial mindset and stress management * Flexible schedule * Enthusiasm and positive attitude * Teamwork and communication skills Requirements: * Experience as an Assistant Manager (ideally in restaurants, bars, or cafés) * Proficiency in Microsoft Office * English proficiency at B2/C1 level What We Offer: * Employment contract and salary commensurate with candidate’s seniority * Opportunity to join a project from day one and understand how a successful company grows and evolves * Possibility to work across all our stores both within and outside Portugal * New colleagues and friends * Schedule: Full-time Job Type: Full-time, Temporary Compensation: €1,000.00 – €1,100.00 per month Benefits: * Meal card/voucher Selection Question(s): * Are you available to work in Oeiras? Experience: * Assistant Management: 1 year (Mandatory) Language: * English (Preferred) Work Location: On-site