Front Office

Description

Job Summary: This role will primarily involve in-person and telephone customer service, email management, online sales platform administration, and invoice issuance. Key Highlights: 1. Young and dynamic environment 2. Heliport Brigade training 3. Teamwork orientation and dynamism **Main Objectives of the Role** * Primary responsibilities include: in-person customer service at the Lisbon Helicopters counter, providing information on flights and routes, schedules, pricing, and subsequent referral to relevant departments, among other duties inherent to the role. **Duties and Responsibilities** * Reception of customers at the Front Office * Management and monitoring of the general email inbox * Administration of online sales platforms (e.g., Viator, Get Your Guide, Odisseias) * Invoice issuance (using Primavera software) * Telephone customer service **Professional Experience and Academic Qualifications Required** * Academic Qualification – 12th grade, Bachelor’s degree level or equivalent * Customer service experience preferred * Dynamic mindset and organizational skills * Dynamism and proactivity * Teamwork orientation * English language fluency * User-level computer literacy (Microsoft Office) **Offer** * Remuneration commensurate with experience * Work location – Algés * Working hours: * 09:00 to 18:00 * Two rotating weekly days off, according to the team schedule * Heliport Brigade training * Young and dynamic environment * Immediate availability to start * Professional appearance and strong communication skills Type of position: Full-time Salary: €920.00 – €970.00 per month Work location: On-site