Reservation Internship

Description

Job Summary: We are seeking an intern for the Reservation team to support request management, preparation of property recommendations, and system updates. Key Highlights: 1. Experience in high-standard reservation operations and processes 2. Collaboration with Reservation, Concierge, and Property Management teams 3. Internship focused on high-end hospitality We are looking for an intern with a background in hospitality, tourism, or real estate management to join our Reservation team. During this two-month internship, you will gain direct exposure to reservation operations and processes, acquiring knowledge of best practices in high-end hospitality. Key Responsibilities: Support reservation request management (email, WhatsApp, booking platforms) Assist in preparing property recommendations tailored to guest preferences Monitor ongoing requests and support the conversion process Assist in creating and updating reservations in the PMS (Avantio) Assist in preparing reservation confirmations and pre-arrival communications Maintain internal control calendars and systems up to date Support guest communication prior to arrival Keep data organized in the CRM and internal systems Collaborate with Reservation, Concierge, and Property Management teams Candidate Profile: Student or recent graduate in hospitality, tourism, or real estate management Enthusiastic profile, team-oriented, and practically minded Driver’s license and personal vehicle (company vehicle will be provided for most trips) Flexibility to work. Monday to Friday or Thursday to Monday, depending on operational needs Strong command of English; additional languages are valued Type of Position: Full-time, Temporary or Fixed-Term Employment Contract Contract Duration: 2 months Benefits: * Internet access * Free parking Work Location: On-site