Service Consultant / Receptionist

Description

Job Summary: We are seeking a dynamic, organized, and highly communicative Receptionist / Service Consultant to handle customer service and management. Key Highlights: 1. Integration into a professional and collaborative team 2. Opportunity for professional growth and development 3. Initial and ongoing training Job Description We are looking for a **Receptionist / Service Consultant** to join our team. We seek a dynamic, organized individual with excellent communication skills and strong customer orientation. Main Responsibilities * Receiving and welcoming customers; * In-person, telephone, and email customer service; * Managing appointments and scheduling; * Accompanying customers throughout the entire service delivery process; * Preparing quotations and tracking orders; * Administrative tasks associated with the role; * Coordination with the technical team to ensure excellence in service delivery; * Handling complaints, ensuring professional, empathetic, and solution-oriented service. Desired Profile * Strong communication and interpersonal skills; * Proficiency in spoken English; * Experience in customer service; * Ability to handle dissatisfied customers or complaints while maintaining a calm, professional, and solution-focused attitude; * User-level computer literacy; * Enthusiasm for teamwork; * Proactive, responsible, organized, and committed to performing duties effectively; * Strong organizational skills, ability to prioritize tasks, and attention to detail; * Basic mechanical knowledge is considered an asset, though not mandatory. Working Hours * **Monday to Friday** * **09:00 to 13:00** * **14:30 to 18:30** We Offer * Integration into a stable and growing company; * A professional and collaborative work environment; * Initial and ongoing training; * Remuneration commensurate with experience and demonstrated competencies; * Opportunity for professional growth and development. If you are seeking a new challenge and believe you match our requirements, please submit your application. We would be delighted to meet you. Please send your application with your CV to: geral@electrodiesel.pt Salary: €1,000.00 per month Benefits: * Internet access * Company mobile phone Work Location: On-site