Job Summary: Eurostars Hotel Company is seeking hospitality professionals for the Front Desk department at a 3-star hotel, with a focus on guest service and support. Key Highlights: 1. Welcoming and assisting guests from reservation to departure 2. Supporting complaint management and incident resolution 3. Supporting front office and switchboard financial management **Eurostars Hotel Company** seeks hospitality professionals for the **Front Desk** department at a **3\* Hotel in Lisbon \- Saldanha**. **The selected candidate will be responsible for the following duties:** * Welcoming and assisting our guests from the moment of reservation until their departure; * Supporting complaint management and resolving any type of incident to ensure guest satisfaction; * Supporting front office financial management (billing, cash closing, and night audit); * Supporting the switchboard by making and receiving calls and connecting them to respective extensions/departments. **The following profile is preferred:** * Education in Hospitality and Tourism; * Minimum 1 year of experience in this position; * Availability to work rotating shifts; * Good command of English (Spanish is an asset). **By joining Eurostars Hotel Company, you can enjoy the following benefits:** * 50% discount on our high-quality hotels: enjoy up to 50% discounts at all our magnificent 4\*/5\* hotels worldwide, and up to 20% discounts for your family members; * Training via The Power Business School: free and unlimited access to all courses (MBA, digital, IT, soft skills, etc.) offered by our partner The Power Business School — the #1 online business school in the market, delivered by top active industry professionals; * Access to our Employee Club: enjoy various types of discounts and benefits across multiple categories (entertainment, technology, sports, fashion, etc.); * Enjoy complimentary hotel stays: through the Eurostars Hotel Company Referral Program, we reward referrals that result in hires. If you refer someone who is hired, you’ll receive complimentary hotel nights.
João Santos
Indeed · HR
João Santos
Indeed · HR
