Receptionist (m/f) - Trofa Saúde - Maternity Leave Coverage

Description

Job Summary: Trofa Saúde is seeking a Receptionist for Braga City Centre, responsible for patient admission, appointment scheduling, billing, and customer complaint management. Key Highlights: 1. Integration into a leading private healthcare group in Portugal 2. Professional stability and career progression opportunities 3. A work environment that promotes diversity and inclusion Trofa Saúde positions itself as a global healthcare initiative, integrating an extensive network of hospital units, with the primary objective of improving how we care for our customers and fulfilling their needs. With this purpose in mind, we continue to grow and aim to strengthen our team by hiring a Receptionist (m/f) for Trofa Saúde Braga City Centre. **Your daily responsibilities will include:** * Ensuring patient admission and directing patients; * Scheduling, rescheduling, and cancelling medical appointments and examinations; * Billing medical services in accordance with established norms and procedures; * Managing customer complaints and ensuring their proper referral. * Contacting customers, entities, or insurance companies to resolve billing issues or matters related to claims. **What we value:** * Completion of 12th grade, an equivalent professional technical course, or a bachelor’s degree; * User-level computer skills; * Knowledge of billing processes (preferred); * Strong communication and interpersonal skills; * Results-oriented mindset; * Dynamism and proactivity; * Availability to work rotating shifts. **What we offer:** * Integration into a leading Portuguese private healthcare group; * Professional stability; * Career progression opportunities; * Performance bonuses; * Commercial discounts with various partners. **Join our team — submit your application today!** Our Group is committed to fostering a workplace that promotes diversity, inclusion, and equal employment opportunities without distinction based on race, color, sex, age, creed, religion, nationality, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and expression, or any other legally protected status.