Description
Job Summary:
We are seeking a Hostess (M/F) to manage reservations, organize tables, and welcome customers with friendliness and professionalism in a dynamic environment.
Key Highlights:
1. Integration into a young and dynamic environment
2. Opportunities for career progression
3. Reservation management and occupancy optimization
Do you want to join a dynamic and innovative project currently experiencing rapid growth?
AHM is a hotel management company with new projects across the country. We are recruiting for the position of **Hostess** (M/F) at our restaurant A Terra Cota.
**Main Responsibilities:**
* Greet and welcome customers with friendliness and professionalism;
* Manage reservations (phone, email, and digital platforms);
* Organize table arrangements and optimize restaurant occupancy;
* Escort customers to their tables and present the concept of the space;
* Efficiently and transparently manage waiting lists;
* Communicate with front-of-house and kitchen teams regarding service flow and timing;
* Ensure the entrance and reception area are well-organized and presentable;
* Assist in resolving initial complaints or escalate them to the supervisor;
* Promote additional services.
**Profile & Competencies:**
* Prior experience in customer-facing roles (preferred);
* Excellent personal presentation and professional demeanor;
* Strong customer orientation;
* Good communication skills and natural friendliness;
* Organizational skills and ability to multitask;
* Ability to work under pressure in dynamic environments;
* Fluency in Portuguese and English (additional languages are valued).
**Key Competencies:**
* Interpersonal communication;
* Emotional intelligence;
* Time and priority management;
* Attention to detail;
* Team spirit.
**We Offer:**
* Competitive salary;
* Integration into a young and dynamic environment;
* Opportunities for career progression.
Your next opportunity is here — apply now!