Job Summary: We are seeking a Hostess (M/F) to manage reservations, organize tables, and welcome customers with friendliness and professionalism in a dynamic environment. Key Highlights: 1. Integration into a young and dynamic environment 2. Opportunities for career progression 3. Reservation management and occupancy optimization Do you want to join a dynamic and innovative project currently experiencing rapid growth? AHM is a hotel management company with new projects across the country. We are recruiting for the position of **Hostess** (M/F) at our restaurant A Terra Cota. **Main Responsibilities:** * Greet and welcome customers with friendliness and professionalism; * Manage reservations (phone, email, and digital platforms); * Organize table arrangements and optimize restaurant occupancy; * Escort customers to their tables and present the concept of the space; * Efficiently and transparently manage waiting lists; * Communicate with front-of-house and kitchen teams regarding service flow and timing; * Ensure the entrance and reception area are well-organized and presentable; * Assist in resolving initial complaints or escalate them to the supervisor; * Promote additional services. **Profile & Competencies:** * Prior experience in customer-facing roles (preferred); * Excellent personal presentation and professional demeanor; * Strong customer orientation; * Good communication skills and natural friendliness; * Organizational skills and ability to multitask; * Ability to work under pressure in dynamic environments; * Fluency in Portuguese and English (additional languages are valued). **Key Competencies:** * Interpersonal communication; * Emotional intelligence; * Time and priority management; * Attention to detail; * Team spirit. **We Offer:** * Competitive salary; * Integration into a young and dynamic environment; * Opportunities for career progression. Your next opportunity is here — apply now!
João Santos
Indeed · HR
João Santos
Indeed · HR
