ISO Operational Technician

Description

Job Summary: We are seeking a Senior Operational Technician for the sustainability team, focused on developing and managing ISO certification processes for clients. Key Highlights: 1. Join KPMG's Sustainability Team 2. Focus on developing internal processes and adapting controls 3. Coordinating audit planning **Senior Operational Technician – Certification Systems** KPMG is a global network of independent member firms providing audit, tax, advisory, and accounting services. It operates in 146 countries and employs over 227,000 people worldwide. In Portugal, with offices in Lisbon, Porto, and Évora, we are one of the leading audit and consulting firms, supported by a team of more than 1,600 professionals who combine unparalleled experience and specialized expertise in their business functions to deliver the best service to our clients. **About this role...** We are currently seeking to onboard a new member for KPMG’s Sustainability Team responsible for developing ISO certification processes for clients, with emphasis on internal process development, adaptation of audit control processes, and coordination of audit planning. **To join our team...** Profile * 3–5 years’ experience in managing or implementing IPAC accreditation systems; * In-depth knowledge of ISO/IEC 17021-1 and/or 17065, 17020, 17024; * Practical experience in IPAC audits (assessment, extension, transition); * Solid knowledge of quality management systems (ISO 9001) and risk analysis; * Ability to structure technical documentation with high precision; * Proficiency in audit methodologies and conformity assessment; * Ability to work with document repositories and document management systems; * High attention to detail; * Ability to manage demanding deadlines and multiple stakeholders; * Proactivity, autonomy, and organizational skills; * Strong oral and written communication skills. Key Responsibilities * Develop, implement, and maintain the Certification Body’s management system in accordance with applicable accreditation criteria; * Prepare and update mandatory documentation: procedures, instructions, workflows, forms, records, and evidence; * Conduct risk analyses, impartiality analyses, management reviews, and auditor competence assessments; * Monitor performance indicators, complaints, nonconformities, and corrective actions; * Support internal and external audits; * Ensure strict compliance with confidentiality, impartiality, and integrity requirements; * Implement mechanisms for control, technical validation, and supervision of certification activities; * Coordinate processes with external auditors, technical experts, and internal teams. You must follow... **Integrity**: We do what is right. **Excellence**: We never stop learning and improving. **Courage**: We think and act boldly. **Together**: We respect each other and draw strength from our differences. **For Better**: We do what.