Description
Job Summary:
A professional to ensure service quality and customer satisfaction in a hotel unit, with responsibilities for welcoming and supporting guests.
Key Highlights:
1. Ensure service quality and customer satisfaction
2. Welcoming guests and customers
3. Availability for rotating and shift-based schedules
AP Hotels \& Resorts Group is seeking a professional for its hotel unit in Cabanas de Tavira.
The selected candidate’s primary responsibility is to ensure the service quality required by the Group, complying with all standards and procedures, thereby guaranteeing overall customer satisfaction.
**Responsibilities:**
* Welcome guests and customers;
* Handle luggage transportation;
* Support the front desk whenever possible;
* Ensure control of entries and exits.
**Requirements:**
* Knowledge of foreign languages (English – mandatory);
* Strong communication skills;
* Professional appearance and demeanor;
* Good physical stamina;
* Strong interpersonal skills;
* Dynamic, responsible, trustworthy, and punctual;
* Customer-oriented attitude;
* Availability for rotating and shift-based schedules.
**Shall we naturally stand out together? We count on you at AP Hotels \& Resorts!**