Job Summary: The Salesperson will be responsible for proactive and personalized service, ensuring customer loyalty and sales of complete solutions, as well as possessing in-depth knowledge of the store's products and services. Key Highlights: 1. Proactive and personalized customer service focused on customer loyalty. 2. Sales of complete solutions (product + services) to meet customer needs. 3. Integration into a multinational company with focus on employee growth and well-being. #### **Store: Santarém** #### **Your Day-to-Day** * Deliver proactive, personalized, and mobile service, establishing foundations for building a relationship of trust that ensures loyalty of Resident Customers; * Be responsible for solution selling to the Customer, anticipating and accurately identifying the needs of the Resident Customer, supporting them in selecting the best solution (product + add-ons + service) to satisfy their needs; * Possess in-depth knowledge of the product range within your department and its complementary offerings, conveying confidence and professionalism to the Resident Customer; * Know, propose, and sell the various services offered by LEROY MERLIN in your store and their benefits: delivery, installation, Home Card, maintenance, financing, energy certification, roof bars, tool rental, and van rental, among others; * Participate in the preparation and implementation of OPCOMs, new collections, POGs, podiums, and tops, contributing to the creation of attractive commercial spaces in close coordination with the Store Logistics team; * Contribute to maintaining high stock quality in your department, ensuring necessary action plans are implemented to address AVS, non-living items, excess stock, and visual stockouts, while ensuring effective communication with the Store Logistics team; * Follow up on quotations, ensuring contact with the Customer. #### **Who We Are Looking For** * Educational qualifications equivalent to 12th grade or a Technical Professional Course; * 1 to 2 years of experience as a salesperson; * Good user-level computer skills; * Strong interpersonal and teamwork abilities; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and their needs; * Interest in technical products and their applications; #### **What We Offer** * Integration into a multinational company with competitive salary and variable compensation, tailored to your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program offering incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About Us** Leroy Merlin is a market-leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of all decisions and live by a Human First culture, where every employee is a leader with opportunities to grow.
João Santos
Indeed · HR
João Santos
Indeed · HR
