Cycling Sales Associate

Description

Job Summary: We are seeking a cycling enthusiast to advise customers, sell cycling solutions, and ensure customer satisfaction, while managing inventory and participating in cycling events. Key Highlights: 1. Technical counseling and sale of cycling solutions 2. Inventory management and participation in cycling events 3. Continuous training and opportunities for professional growth **Responsibilities** * Provide technical advice to customers on all types of bicycles and accessories, ensuring appropriate selection based on each rider's skill level * Promote and sell solutions tailored to the customer's desired experience, including new products, second-hand items, rentals, etc. * Offer maintenance, repair, and customization services to extend product lifespan and ensure positive post-sales experiences * Ensure customer satisfaction and loyalty across all channels through close, responsive relationships * Manage cycling product inventory and in-store display, guaranteeing availability and optimal presentation * Actively contribute to the store's commercial operations * Participate in organizing workshops and cycling-related events to promote cycling practice and technical knowledge * Help improve the product range by collecting and relaying customer feedback to brand teams **Profile** * Active cyclist with relevant technical knowledge * Team spirit, responsibility, and proactivity * Strong communication skills and passion for customer service * Motivation to achieve goals and enhance customers' shopping experience **We Offer** * Fixed salary \+ variable compensation * Continuous training on products and customer relations, with a focus on cycling * Integration into a dynamic and informal team * Opportunities for professional growth and development * A culture centered on employee well-being and customer satisfaction