Job Summary: A professional to accompany passengers on cruises, providing clarifications, resolving issues, and responsibly managing funds. Key Highlights: 1. Accompanying passengers to ensure a positive cruise experience. 2. Responsible and transparent management of funds and documentation. 3. Preparation of reports on cruises and passenger experiences. **We are a company:** Tomaz do Douro This is the crew member who, onboard vessels and during embarkation and disembarkation, accompanies passengers, provides necessary clarifications, and seeks to resolve any issues raised, contributing to a positive cruise experience. In performing their duties, they may also: • Receive cash payments from passengers, ensuring accurate recording and subsequent handover to the company in accordance with established procedures • Purchase tickets for transportation services associated with the operation, whenever necessary • Ensure responsible and transparent handling of funds and related documentation, and prepare fund handover reports including supporting documents • Prepare reports on completed cruises, containing relevant information about the operation and passenger experiences • Ensure responsible, rigorous, and transparent management of funds, reports, and information related to completed cruises. Schedule: \- According to the operational schedule of the vessels Location: \- Tomaz do Douro vessels operating on the Douro River Benefits: \- Access to health insurance after 1 year of employment with the company \- Vacation \- 22 days \+ 3 additional days **Requirements**: • Punctuality and attendance • Professional appearance and conduct • Strong communication and interpersonal skills • Sense of responsibility and customer orientation • Ability to calmly and courteously handle unforeseen situations • Team spirit and willingness to collaborate with other crew members
João Santos
Indeed · HR
João Santos
Indeed · HR
