Receptionist

Description

Job Summary: We are seeking a Receptionist for in-person customer service, data management, appointment scheduling, billing, email management, and pending task handling, demonstrating empathy and responsiveness. Key Highlights: 1. Empathetic in-person customer service 2. Data management and appointment scheduling 3. Billing and pending task management We are currently recruiting a Receptionist for Clínica Lusíadas Oriente. **Required Profile:** Academic qualification equivalent to 12th grade (mandatory); Professional experience in reception within the healthcare sector is valued; Proficiency in English, both written and spoken; Availability for rotating shifts (night work, weekends, and holidays). **Main Responsibilities:** Provide empathetic and responsive in-person customer service; Ensure accurate identification, entry, and updating of customers' personal data in the computer system; Correctly schedule appointments, examinations, or medical procedures; Ensure billing for services rendered by customers and issue payments according to agreements with insurance providers; Accurately perform daily cash register closing; Manage emails and pending tasks, ensuring proper prioritization; Demonstrate responsiveness when addressing customer complaints. **Benefits of Being Lusíadas:** Birthday day off; Health insurance for the employee; Continuous training and internal mobility – Lusíadas Academy | Knowledge Center; Your Baby Matters | Maternity kit; Back-to-school and Christmas support; Lusíadas Club Benefits | Exclusive discounts; Family insurance and special conditions for dependents; Support for employees’ children with special needs – Lusíadas em Família. At Grupo Lusíadas Saúde, we foster an inclusive and diverse environment where differences are valued and equal opportunities are guaranteed for all individuals, regardless of identity, origin, or condition.