Description
Job Summary:
Coordinates the customer service team, ensuring rapid and effective responses, acting as the liaison between customers and operational departments, and monitoring service quality.
Key Highlights:
1. Coordinates the customer service team
2. Serves as the liaison point between customers and departments
3. Monitors service quality and identifies improvements
Coordinates the customer service team, ensuring rapid and effective responses to all requests. Acts as the liaison point between customers and operational departments. Monitors the quality of services delivered and identifies opportunities for improvement. Maintains ongoing communication with domestic and international customers. Experience in customer service or account management is valued.
Benefits:
* Meal card/voucher
* Provided language training
* Health insurance
* Transportation allowance
Work location: On-site