Assistant Store Manager

Description

Job Summary: We are looking for an enthusiastic and motivated Assistant Store Manager to serve as the Store Manager’s right hand, ensuring an exceptional customer experience and store success. Key Highlights: 1. Opportunity for personal and professional growth 2. Focus on work-life balance 3. Part of a national training program for Assistant Store Managers Just like Batman and Robin, Sherlock Holmes and Watson, and even Woody and Buzz Lightyear, you will be the Store Manager’s right hand, playing a crucial role in our store’s success—ensuring an exceptional customer experience and achievement of sales targets. We seek an **ASSISTANT STORE MANAGER** who is passionate, motivated, and eager to grow professionally. The ideal candidate should possess leadership skills, strong business acumen, familiarity with KPI usage, prior retail experience, and a strong customer service orientation. You will join our JACK & JONES flagship store located at Colombo Shopping Centre, where, together with our Store Manager Sérgio and the rest of the team, you will ensure the brand’s success. **RESPONSIBILITIES** * Build lasting customer relationships through exceptional service * Collaborate with the Store Manager to ensure a pleasant shopping environment * Support the Store Manager in developing sales strategies * Resolve customer inquiries or issues effectively and courteously * Contribute to achieving sales targets and customer satisfaction goals * Coordinate product replenishment to maintain an attractive store appearance * Ensure all items are correctly labeled and presented * Manage inventory control and order tracking * Ensure compliance with company procedures and policies **WE OFFER** * An inclusive workplace that guarantees personal and professional growth for everyone, regardless of age, gender, or background * A full-time position with monthly schedule planning in advance to support your work-life balance * A commission system reflecting your effort in achieving set objectives * Salary flexibility: We facilitate personal financial management by allowing salary advances before month-end. \*Terms apply * Your birthday is your day: We value your special moments—so we offer an additional day off * 50% discount with a monthly limit across our stores * Internal challenges: We encourage teams to deliver their best customer service through friendly competitions * A career opportunity within a leading global retail network, with over 1,000 stores worldwide * A salary commensurate with your responsibility and ability to drive growth * You will join our national training program specifically designed for Assistant Store Managers—aimed at boosting both your personal and professional development * If you are also comfortable with English, you may join an international program to accelerate your career. **ARE YOU INTERESTED IN THE CHALLENGE?** If you’re ready to take on this challenge and become part of a leading men’s fashion brand, submit your application via Bestseller’s career portal. It’s time to boost your professional career and take it to the next level! Our recruitment team is committed to delivering the best possible experience throughout the process—maintaining continuous contact with candidates and wishing you every success. **ABOUT JACK & JONES** JACK & JONES offers high-quality fashion for young people. Founded in 1990, JACK & JONES is the largest business unit within the global fashion company BESTSELLER and one of Europe’s leading men’s fashion retailers, with over 1,000 stores. With denim as its core business, JACK & JONES enriches authentic denim heritage—honoring its history while focusing on innovative treatments and designs. JACK & JONES covers the many facets of a man’s wardrobe—from youth-oriented styles to timeless classics—bringing camaraderie, fun, and good vibes into every design. Since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES PLUS, JACK & JONES JUNIOR, and JJXX. For more information, visit www.jackjones.com or www.bestseller.com.