Server-Lounge

Description

Summary: Serve food and beverages, ensure guest satisfaction, maintain a clean environment, and process payments. Highlights: 1. Anticipate and address guests' service needs 2. Build positive workplace relationships and support the team 3. Provide opportunities for training, skill development, and recognition **Additional Information** **Job Number**26088800 **Job Category**Food and Beverage \& Culinary **Location**Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600\-042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Serve meal courses and alcoholic beverages to guests. Set tables according to event type and service standards. Answer guest questions regarding menu selections. Communicate with the kitchen regarding menu-related inquiries, wait times, re-cook orders, and product inventory. Relay guests' additional meal requirements, allergies, dietary restrictions, and special requests to the kitchen. Record transactions in the MICROS system at the time of ordering. Confirm guest satisfaction for each meal course and beverage. Maintain cleanliness of work areas, tableware, glassware, etc., throughout the day. Complete closing duties including restocking items and turning off lights. Present guests with accurate, physically printed invoices and process payments. Comply with all company and safety/security policies and procedures; report accidents, injuries, and unsafe working conditions to management; and complete safety training and certification. Maintain a clean and professional appearance in uniform and personal grooming; safeguard confidential information; and protect company assets. Welcome and recognize all guests in accordance with company standards; anticipate and respond to guests' service needs; assist guests with disabilities; and sincerely thank guests. Communicate clearly and professionally with others. Build positive workplace relationships and support the team in achieving common goals; listen attentively and respond appropriately to colleagues' concerns. Ensure adherence to quality expectations and standards. Read and visually verify information presented in various formats, including small print. Stand, sit, or walk for extended periods. Move, lift, and carry objects weighing up to 25 pounds (approximately 11 kg) unassisted, and move objects exceeding 50 pounds (approximately 23 kg) with assistance. Use fine motor skills and hand-eye coordination to grasp, twist, and manipulate objects of varying sizes and weights. Navigate inclined, uneven, or slippery surfaces, and ascend/descend stairs and ramps. Reach, bend, twist, pull, and squat above and below knee level. Perform other reasonable duties as directed by supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least one year of related work experience. Supervisory Experience: None. Licenses or Certifications: None *Marriott International is an equal opportunity employer committed to welcoming and providing opportunity to all individuals. We actively foster an inclusive environment where every associate’s background is valued and respected. Our greatest strength lies in the rich fusion of diverse cultures, talents, and experiences among our associates. We are dedicated to eliminating discrimination on any basis, including disability, veteran status, or any other basis protected by applicable law.* Marriott Hotels strive to maintain the comfort of approachable spaces worldwide and drive innovation at every opportunity to elevate hospitality. Joining Marriott Hotels means committing to uphold the promise of “Always the Best in Service” as a Host. Will you deliver forward-looking, heartfelt, warm service—honoring and advancing our enduring company spirit? Explore career opportunities at Marriott Hotels, globally recognized as the epitome of hospitality. By joining Marriott Hotels, you become part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become your best self.** JW Marriott is one of Marriott International’s luxury brands, with over 100 beautiful hotels/resorts located in major cities and distinctive resort destinations worldwide. At JW Marriott, associates come first—because associate happiness directly translates to guest happiness. JW Marriott associates are confident, innovative, sincere, intuitive, and embody the legacy of J. Willard Marriott, the brand’s founder. At JW Marriott, you’ll become part of a community, experience genuine camaraderie with diverse colleagues, and enjoy a work experience unlike any other. JW Marriott provides opportunities for training, skill development, and recognition within a luxurious environment focused on holistic well-being—where you can pursue your passion. We believe that delivering exceptional guest experiences begins with caring for our associates—that is the JW Treatment™. By joining JW Marriott, you become part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become your best self.**