Guest Service Expert

Description

Summary: This role focuses on delivering memorable and unique dining experiences by providing a wide range of services to ensure guest enjoyment. Highlights: 1. Build memorable and unique dining experiences for guests 2. Take initiative to deliver a wide range of guest services 3. Contribute to a professional and quality-driven environment **Additional Information** **Job Number**26101713 **Job Category**Food and Beverage \& Culinary **Location**Estrada da Ribeira Grande s/n, Ponta Delgada, Portugal, Portugal, 9500\-702 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands\-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* 德爾塔酒店致力於打造貼心周到、愜意無憂的旅行體驗，竭力滿足當今旅行常客的基本需求。我們提供優質服務及旅程所需，為每一位賓客排憂解難。德爾塔酒店員工心懷熱忱、博學多才、能力超群，他們悉心服務，讓賓客能夠全然投入重要之事。憑藉在加拿大、英國和美國的強大影響力，德爾塔酒店開始加快拓展步伐，進軍全球各地市場。我們誠邀各位擅長提供高效服務和專注重要細節的行業人才加入德爾塔酒店團隊。加入萬豪旗下品牌德爾塔酒店，便是加入萬豪國際集團的非凡品牌組合。從**這裡**揚帆啟程，發揮個人價值，**追求**人生目標，**加入**卓越國際團隊，**展現**真我風采。