Summary: This role involves leading the daily operation of a luxury rooftop restaurant and pool area, ensuring service excellence, high-quality standards, and personalized guest experiences. Highlights: 1. Lead luxury rooftop operations with energy and precision. 2. Create unforgettable guest experiences and inspire the team. 3. Experience in luxury hospitality and fast-paced F&B environments. **Sou uma empresa:** Meliá Hotels International Located in the heart of Lisbon, ME Lisbon is a luxury hotel known for its modern design, vibrant energy, and exceptional service. We create unique experiences for both business and leisure travelers. **Mission:** As a **Rooftop Supervisor**, you will lead by example, overseeing the daily operation of the rooftop restaurant and pool area. You will ensure service excellence, maintain high\-quality standards, and deliver personalized guest experiences. **What will you do?** * Lead the rooftop operation with energy and precision, delivering seamless, high\-end service at every moment. * Ensure the space is always impeccable, from ambiance to detail, fully aligned with MEs luxury lifestyle standards. * Take ownership of stock, equipment, and daily readiness, keeping everything sharp, efficient, and guest\-focused. * Create unforgettable guest experiences, confidently handling feedback and turning every interaction into a positive moment. * Inspire and energize the team on the floor, driving performance through collaboration, presence, and example. * Bring consistency to excellence by ensuring all procedures, checklists, and brand standards are flawlessly executed. **What are we looking for?** * A dynamic supervisor with **experience in luxury or lifestyle hospitality,** ideally in rooftop or vibrant F\&B concepts. * Confident in fast\-paced, multi\-outlet environments, balancing restaurant and pool/lounge operations. * Strong focus on delivering memorable, high\-quality experiences. * Solid F\&B knowledge, with a sharp eye for hygiene, safety, and operational excellence. * Fluent in **Portuguese and English**; additional languages add to the experience. **Requisitos** :
João Santos
Indeed · HR
João Santos
Indeed · HR
