Air Cargo Operations Technician (M/F/D) - Madeira

Description

Job Summary: We are seeking an Air Cargo Operations Technician to manage export, import, and distribution operations, ensuring cargo compliance and traceability. Key Highlights: 1. Integration into a leading company in the logistics and transportation sector 2. Challenging project with a high level of responsibility and autonomy 3. Opportunity for professional development in a dynamic environment Triangle Talent Portugal is recruiting an Air Cargo Operations Technician (M/F/D) to join a leading company in the logistics and transportation sector on the island of Madeira. Key Responsibilities: • Ensure receipt, verification, preparation, dispatch, and monitoring of air-freighted goods; • Coordinate export, import, and distribution operations, ensuring adherence to deadlines and operational requirements; • Validate and control all documentation associated with air cargo transport (AWB, MAWB, HAWB, customs documentation, etc.); • Ensure cargo traceability and efficient management of operational incidents; • Liaise daily with airlines, handling agents, freight forwarders, customers, authorities, and other stakeholders in the logistics chain; • Ensure compliance with airport security regulations, internal procedures, and applicable legal requirements; • Support the management of dangerous goods and special cargo, ensuring compliance with IMO/IATA regulations; • Record and monitor operational information in internal systems, contributing to continuous process improvement; • Manage and monitor operational incidents, ensuring rapid resolution of issues such as delays, incomplete documentation, damage, or detained cargo; • Ensure compliance with SLAs, flight schedules, and cut-off times, maintaining high standards of quality and service. Required Profile: • Bachelor’s degree in Logistics, Transportation, Management, International Trade, Engineering, or related field; • Minimum of 3 years’ professional experience in operational roles within logistics, transportation, or air cargo; • Valid and appropriate IMO/IATA certification (preferred); • Experience with freight forwarders, airport operations, handling agents, or airlines will be valued; • Knowledge of transport documentation, document control, and operational air cargo management; • Knowledge of operational traceability, air cargo security, and dangerous goods management; • Proficiency in Microsoft 365, Excel, and ERP/TMS/WMS systems or tracking platforms; • Good command of English; • Strong sense of responsibility, organization, and precision; • Ability to work under pressure, prioritize tasks, and resolve incidents; • Excellent communication and interpersonal skills; What We Offer: • Integration into a solid, industry-leading company in the logistics and transportation sector; • A challenging project with a high level of responsibility and autonomy; • Opportunity for professional development in a dynamic operational environment; • Competitive salary commensurate with experience and qualifications demonstrated.