




Job Summary: We are looking for a proactive, customer-oriented salesperson focused on solution-based sales and customer loyalty, ensuring customer needs are fully satisfied. Key Highlights: 1. Proactive and personalized customer service 2. Focus on solution-based sales and customer loyalty 3. Dynamic environment that values diversity #### **Store: Coimbra** #### **Your Day-to-Day** * Deliver proactive, personalized, and mobile customer service, laying the foundation for building trust-based relationships that ensure resident customer loyalty; * Take responsibility for solution-based sales to customers, anticipating and accurately identifying resident customer needs, and supporting them in selecting the optimal solution (product + complementary items + service) to meet their requirements; * Possess in-depth knowledge of the product range and complementary offerings within your department, conveying confidence and professionalism to the resident customer; * Know, propose, and sell the various services offered by LEROY MERLIN in your store—and their benefits—including delivery, installation, Casa Card, maintenance, financing, energy certification, roof rails, tool rental, and van rental, among others; * Participate in preparing and implementing OPCOMs, new collections, POGs, podiums, and top displays, contributing to the creation of attractive commercial spaces in close collaboration with the Store Logistics team; * Contribute to maintaining high stock quality in your department, ensuring implementation of necessary action plans to address AVS items, non-living items, excess stock, and visual stockouts, while maintaining effective communication with the Store Logistics team; * Follow up on quotations, ensuring contact with the customer. #### **Who We Are Looking For** * Educational qualifications equivalent to 12th grade or a Technical Professional Course; * 1–2 years of experience as a salesperson; * Good user-level computer skills; * Strong interpersonal and teamwork skills; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and their needs; * Interest in technical products and their applications; #### **What We Offer** * Integration into a multinational company offering a competitive salary and variable compensation aligned with your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program, with incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * One day of corporate volunteering. #### **About Us** Leroy Merlin is a market leader in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of all decisions and live a Human First culture, where every employee is a leader with opportunities to grow.


