Salesperson - Full-time

Description

Job Summary: Proactive, personalized, and mobile customer service; solution-based selling; in-depth knowledge of product offerings and digital tools. Key Highlights: 1. Integration into a multinational and market-leading company 2. Dynamic and collaborative work environment 3. Human-First culture, focused on growth and development #### **Store: Alfragide** #### **Your Day-to-Day Responsibilities** * Deliver proactive, personalized, and mobile customer service, establishing the foundation for building trust-based relationships that ensure customer loyalty; * Be responsible for solution-based selling to customers, accurately anticipating and identifying the needs of resident customers, and supporting them in selecting the optimal solution (product + complementary items + service) to meet their requirements; * Possess in-depth knowledge of the product range within your department and its complementary items, conveying confidence and professionalism to resident customers; * Be familiar with digital tools available to support resident customers and the various sales channels (website and kiosk), using them to deliver the best possible customer experience; * Know, propose, and sell the various services offered by LEROY MERLIN in your store and their benefits: delivery, installation, Home Card, maintenance, financing, energy certification, roof rails, tool rental, and van rental, among others; * Process payments at the Advice Point; * Participate in the preparation and implementation of OPCOMs, new collections, POGs, podiums, and top displays, contributing to the creation of attractive retail spaces in close collaboration with the Store Logistics team; #### **Who We Are Looking For** * Educational qualifications equivalent to 12th grade or a Professional Technical Course; * 1–2 years of experience as a salesperson; * Solid user-level computer skills; * Strong interpersonal and teamwork abilities; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and understanding their needs; * Interest in technical products and their applications; #### **What We Offer** * Integration into a multinational company offering a competitive salary and variable compensation aligned with your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program with incentives for each recommended candidate successfully hired; * Flexible work policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * One day of corporate volunteering. #### **About Us** Leroy Merlin is a market-leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we offer a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of every decision and live by a Human-First culture, where every employee is a leader with opportunities to grow.