Description
Job Summary:
Manage a portfolio of professional clients, ensuring omnichannel and proactive service, identifying solutions and following up on quotations.
Key Highlights:
1. Integration into a solid and growing multinational company
2. Continuous development and collaborative culture
3. Focus on comprehensive solutions and consultative sales
About Our Client
Our client is a leading multinational company in the specialized retail sector for construction, DIY, and home solutions, with a strong presence in Portugal. Recognized for its focus on professional customers, it emphasizes innovation, sustainability, and continuous development of its teams, fostering a collaborative, people-centered culture.
Job Description
Management of a portfolio of professional clients, ensuring high-quality omnichannel service;
Proactive and close client follow-up, anticipating needs and acting as a business partner;
Identification and proposal of comprehensive product and service solutions, applying consultative sales and cross-selling techniques;
Preparation and follow-up of quotations and estimates, ensuring compliance with commercial policy and maximizing conversion rates;
Analysis of performance indicators and implementation of continuous improvement actions focused on customer satisfaction and retention;
Planning and execution of commercial activities with emphasis on prospecting, acquisition of new clients, and development of the existing portfolio;
Monitoring of industry trends, best practices, and innovations in the construction sector, integrating them into the commercial approach.
Ideal Profile
Secondary education (12th grade) or equivalent;
Minimum 3 years’ experience in B2B sales, client management, or key account roles, preferably within the construction sector;
Broad knowledge of construction products (building materials, ceramics, sanitaryware, timber, electrical supplies, plumbing, etc.);
Experience in project-based sales and construction site support;
Strong orientation toward professional clients and building long-term relationships;
High negotiation capability with clients and suppliers;
Interpersonal, autonomous, and results-oriented profile.
Benefits
Join a solid and growing multinational company;
Competitive salary package, including a variable component aligned with experience;
Initial and ongoing training program;
Well-being policies and work-life balance initiatives;
Flexible working arrangements;
Meal benefits and an extensive range of social benefits;
Health and life insurance;
In-store discounts and access to partnerships with various brands;
Opportunity to participate in corporate volunteering initiatives.