Second Receptionists | 3* Hotel - Saldanha

Description

Job Summary: Hospitality professional focused on front office duties, responsible for welcoming guests, handling complaints, supporting financial management, and managing the telephone switchboard. Key Highlights: 1. Experience in hospitality and tourism 2. Guest management and incident resolution 3. Support in front office financial management **Eurostars Hotel Company** is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels, and Tandem Suites. Currently, our portfolio includes over 300 hotels across more than 23 countries worldwide. Our operations are built upon extensive know\-how, reflected across all areas—from hotel management to brand values and attention to guest experience. **Eurostars Hotel Company** seeks hospitality professionals for the **Front Office** department at a **3\* Hotel in Lisbon \- Saldanha**. **The selected candidate will perform the following duties:** * Welcome and assist our guests from reservation through to check\-out; * Support complaint management and resolve any type of incident to ensure guest satisfaction; * Assist in front office financial management (billing, cash reconciliation, and night audit); * Support the telephone switchboard, placing and receiving calls and connecting them to respective extensions\/departments. **The following profile is valued:** * Education in Hospitality and Tourism; * Minimum of 1 year of experience in the role; * Availability to work rotating shifts; * Good command of English (Spanish is an advantage). **By joining Eurostars Hotel Company, you will enjoy the following benefits:** * 50% discount at our high\-quality hotels: enjoy up to 50% off at all our outstanding 4\*\/5\* hotels worldwide, and up to 20% off for your family members; * The Power Business School training: full and unlimited free access to all courses (MBA, digital, IT, Skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, delivered by top active industry professionals; * Access to our Employee Club: enjoy various discounts and advantages across multiple categories (entertainment, technology, sports, fashion, etc.); * Enjoy complimentary hotel stays: through the Eurostars Hotel Company Referral Program, we reward referrals that result in hires. If you refer someone who gets hired, you’ll receive complimentary hotel nights.