Description
Job Summary:
Friends Açaí is seeking a responsible professional with leadership capabilities to supervise kiosk operations, coordinate the team, and ensure service quality.
Key Highlights:
1. Coordinate and supervise the team during service
2. Ensure fast, friendly, and high-quality customer service
3. Supervise product preparation and presentation
Friends Açaí seeks a responsible, organized, and leadership-capable professional to supervise the operations of our kiosk.
Main Responsibilities:
\* Coordinate and supervise the team during service;
\* Organize work schedules, shifts, breaks, and task distribution;
\* Ensure fast, friendly, and high-quality customer service;
\* Supervise product preparation and presentation;
\* Manage cash register opening, closing, and reconciliation;
\* Monitor sales, waste, productivity, and targets;
\* Manage inventory, product expiry dates, and purchasing needs;
\* Ensure cleanliness, organization, and compliance with food hygiene and safety regulations;
\* Resolve incidents involving customers and staff;
\* Report daily operational results and requirements to management.
Requirements:
\* Experience in team supervision or management within the food service industry;
\* Leadership, organizational, and problem-solving skills;
\* Responsible, proactive, and results-oriented profile;
\* Strong communication skills and ease in public-facing roles;
\* Knowledge of cash handling, inventory control, and cost management;
\* Fluent Portuguese; English proficiency is an advantage;
\* Availability to work rotating shifts, weekends, and holidays.
Compensation: €1,400.00 per month
Work Location: On-site