IT Technician (m/f/d)

Description

Job Summary: An IT professional for technical support, installation, configuration, and maintenance of hardware/software, ensuring optimal operation of systems and network infrastructure. Key Highlights: 1. End-user technical support and resolution of hardware and software incidents. 2. Maintenance of computers, printers, and other IT equipment. 3. Support in network infrastructure administration and equipment management. Starfoods, headquartered in Oeiras, is a food service business group owning the brands *Companhia*, *Loja das Sopas*, *Selfish*, *Basílico*, *Bifanas de Vendas Novas*, and *I Love Poke*, currently experiencing growth and seeking, for our office located in Cruz Quebrada, **IT Technician** (m/f/d) **Responsibilities:** * Provide technical support to end users, ensuring resolution of hardware and software incidents; * Install, configure, and maintain computers, printers, mobile devices, and other IT equipment; * Ensure support and proper operation of PHC, WinRest, and StoresAce applications by assisting end users and coordinating with vendors as needed; * Guarantee backup system functionality and collaborate in data recovery when required; * Configure and support POS equipment across stores, ensuring operational readiness; * Install, configure, and maintain Windows operating systems and Microsoft applications; * Support network infrastructure administration (LAN, Wi\-Fi, TCP/IP) and troubleshoot connectivity issues; * Manage IT equipment and collaborate on hardware and software inventory control; * Support corporate communications management (e\-mail, mobile phones, landlines, and other equipment); * Ensure proper use of IT equipment, promoting best usage practices; * Prepare and maintain up-to-date technical documentation and support procedures. **Required Profile:** * Professional Technical or Higher Education degree in IT, Information Systems, or equivalent; * Minimum 2 years of professional experience in technical support roles (preferred); * Solid knowledge of Windows operating systems (workstation); * Knowledge of Windows Server is a plus; * Knowledge of networking (TCP/IP, LAN, Wi\-Fi); * Knowledge of Microsoft 365 and Microsoft applications; * Familiarity with PHC, WinRest, and StoresAce applications (preferred); * Problem diagnosis and resolution capability; * Strong communication skills and user orientation; * Team spirit, sense of responsibility, autonomy, and proactivity. **We Offer:** * Integration into a leading company within the industry; * Continuous training and opportunities for professional development; * Competitive remuneration between €20,000–€23,000 per year; * Integration into a dynamic and collaborative team; * Participation in technology modernization and continuous improvement projects. Applications must be submitted via detailed CV, with subject line: "Application for IT Technician", sent to: candidaturas@starfoods.pt. Compensation: €20,000.00 – €23,000.00 per year Work Location: On-site