Job Summary: We are looking for customer-oriented professionals with strong communication skills and empathy to join our Customer Service team, helping people and resolving issues. Key Highlights: 1. Stable contract with growth prospects 2. Initial and ongoing training 3. Young and collaborative work environment About the Role We seek professionals with strong communication skills, empathy, and a customer focus to join our Customer Service team. If you enjoy helping people, solving problems, and working in a dynamic environment, this opportunity is for you. Main Responsibilities Handling customer calls, emails, and chats; Managing inquiries, complaints, and information requests; Recording and updating data in the CRM system; Tracking orders, purchases, and after-sales processes; Resolving issues quickly and professionally; Maintaining a positive, customer-focused attitude in all interactions. Desired Profile Customer service experience (valued but not mandatory); Excellent oral and written communication skills; Active listening and problem-solving abilities; Basic computer and digital tool proficiency; Availability to work rotating shifts (if applicable); What We Offer Stable contract with growth prospects; Base salary + performance-based bonus; Initial and ongoing training; Flexible working hours and possibility of remote/hybrid work; Young and collaborative work environment; Real career progression opportunities. Compensation: €920.00 – €2,722.80 per month Benefits: * Flexible schedule * Course reimbursement * Company mobile phone Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
