Call Center Assistant - KeepWells (outbound)

Description

Job Summary: We are seeking a sales professional to contact customers, formalize health insurance contracts, and demonstrate strong argumentation, negotiation, and empathy skills. Key Highlights: 1. Opportunity to sell health insurance 2. Focus on argumentation, negotiation, and empathy 3. Passion for the sales field and exceeding targets **Location**: Alcântara, Lisbon \| **Mandatory On-site Work** **Working Hours**: Monday to Friday * Full-time: **10:00–19:00** (**one week per month** at **11:00–20:00**) **Start Date**: 22/04/2026 **YOUR Responsibilities**: * Contact customers to **sell KeepWells health insurance**. * Formalize contract signing by collecting and validating all mandatory documentation. **YOUR Profile**: * Academic qualification certificate from a **Portuguese school**; * **Call center experience**, specifically **outbound — cold database** (*preferred*); * Proficiency in using computer tools (*mandatory*); * Strong **argumentation** and **negotiation** skills, while maintaining **empathy**; * Motivation to exceed targets and **passion** for the **sales field**! * **Fluent Portuguese** and engaging communication. **YOUR Reward**: * Paid initial training (**we provide the PDEAD course**). * **Employment Contract** with a salary of €1,120 (including base salary + meal allowance + thirteenth salary) + **commissions** (based on sales KPIs); * Career advancement opportunities after 6 months of employment. **Additional Benefits**: * Birthday and Christmas Eve benefits; * "Refer a Friend" program — earn €50 per referral; * Extra break minutes + 1-hour lunch break; * Attendance benefit (monthly public transport pass). At YOURVOICE, we are passionate about connecting people and building relationships. With 18 years in the market and over 100 employees, we are currently experiencing growth. **Join YOURVOICE and grow with us!** Job Type: Full-time Compensation: €1,120.00 – €1,300.00 per month Benefits: * Meal card/ticket Licenses/Certifications: * Portuguese academic qualification certificate (Mandatory) Work Location: On-site