Assistant Shop Manager

Description

Job Summary: Support the Shop Manager in the overall management of the Santa Catarina Boutique, ensuring compliance with Pandora’s procedures and standards while leading the team toward commercial success. Key Highlights: 1. Opportunity to be part of the team and store management. 2. Access to training and career development programs. 3. A challenging, inspiring, and dynamic environment where you can be yourself. ### **ASSISTANT STORE MANAGER \- BOUTIQUE SANTA CATARINA** **TAKE YOUR NEXT STEP AT PANDORA! YOU DARE!** -------------------------------------------- With a **40-hour weekly schedule**, your mission will be to support the Shop Manager of the **Santa Catarina Boutique** in the overall management of the retail location. As the Shop Manager’s counterpart, your objective will be to ensure adherence to operational procedures and protocols, upholding Pandora’s standards. **WE COUNT ON YOU TO...** ---------------------------- * Monitor daily sales and key commercial indicators, ensuring implementation of individual action plans. * Ensure compliance with all PANDORA standards regarding product presentation, achievement of commercial objectives, and excellence in customer service. * Support scheduling of team shifts based on productivity goals. * Guarantee correct execution of commercial initiatives and Visual Merchandising campaigns. * Train the team to deliver the best possible experience to our Fans, as well as ensure knowledge of operational procedures. * Work with the team to foster enthusiasm, commitment, and focus on a shared goal — always motivating! * Participate in stock and order management and analysis. * Lead a strategic business project aligned with store objectives and defined by your RSM. **IF YOU ARE...** ------------ * A Pandora employee for at least **6 months**. * A true ambassador of our values: **WE CARE, WE DARE, WE DELIVER, WE DREAM**. * Rated **Exceeding** or **Performing**, and **Role Model** or **Consistently**, in your most recent performance review. * A reference within your store for KPI achievement and mastery of store procedures. * Proactive and capable of proposing action plans to improve commercial indicators. * A key team member thanks to your flexibility. * An example of excellence in customer orientation, inspiring your colleagues. * Inspiring, motivating, and highly positive. * Proficient in Office applications and key digital tools. **...WE WANT YOU ON BOARD!** ----------------------------- **WHAT DO WE OFFER?** ------------------------ * The opportunity to be part of the team and store management. * Access to training programs and initiatives that keep you continuously updated on our products, materials, and best practices to enhance our customers’ experience at PANDORA. * Career development opportunities within a market-leading company. * A place where you can be yourself, in a challenging, inspiring, and dynamic environment. ### **Job Details** Job Title Assistant Shop Manager Position Type Full Time Date Posted 08/10/2026 Career Area Retail Location(s) Porto, 13, Portugal Job ID 1424882733 Reference Number Facebook X LinkedIn Email