Workshop Receptionist | Porto

Description

Job Summary: MYFORCE is recruiting a Workshop Receptionist with automotive industry knowledge for customer service and administrative management of the workshop. Key Highlights: 1. Customer service and administrative management of the workshop 2. Career progression and integration into a solid group 3. Continuous training and focus on customer experience MYFORCE is recruiting a Workshop Receptionist with automotive industry knowledge for its workshop at NorteShopping, in the Porto area. The role involves customer service, administrative management of the workshop, preparation of estimates, invoicing, and support for workshop reception processes. **Responsibilities:** Provide customer service at the workshop; Handle complaints professionally and with a solution-oriented approach; Prepare estimates for workshop services; Ensure invoicing processes; Perform tasks inherent to workshop reception; Support administrative management of the workshop; Contribute to a positive customer experience and workshop performance. **Requirements:** Knowledge of the automotive industry; Minimum educational qualification: 12th grade; Experience in reception and customer service; Customer- and results-oriented mindset; Strong commercial aptitude; Good communication and organizational skills; Sense of responsibility and enthusiasm for public interaction. **Offer:** Competitive remuneration aligned with the role and demonstrated experience; Individual monthly productivity bonuses; Workshop-level productivity bonuses; Discounts on group brands and access to external partnerships; Initial and continuous training; Opportunity for career progression; Integration into a solid and established market group. **About MYFORCE:** MYFORCE operates over 90 workshops across Portugal and employs more than 500 professionals. In 2025, it was awarded the “Good Choice” and “Recommended Brand” awards.