Clinic Assistant | Caselas

Description

Job Summary: We are seeking a passionate Clinic Assistant with a strong interest in healthcare and direct customer interaction to join a modern and welcoming clinic and make a difference in daily operations. Key Highlights: 1. Integrate a modern and welcoming clinic focused on quality and well-being. 2. Ensure rotation between front desk duties and patient assistance. 3. Perform essential support tasks for examinations and document management. Are you passionate about healthcare? Do you enjoy interacting with customers? Are you proficient with Microsoft Office tools? Then this opportunity is for you! Join a modern and welcoming clinic where your friendliness and expertise will make a difference every day. As a Clinic Assistant, you will join a clinic offering diagnostic imaging services, clinical laboratory tests, and specialist consultations, all with a focus on quality and patient well-being. Where will you work? In Caselas. What will your daily responsibilities be? You will ensure rotation between front desk duties and patient assistance, with the following primary responsibilities: - Front Desk / Patient Reception: Ensure smooth operation of the patient service counter, including customer service, appointment scheduling for consultations and examinations, patient registration, and opening and updating of patient files; Provide telephone support in collaboration with the call center; Inform patients about clinic procedures; Answer patient inquiries; Manage payments and issue receipts; Handle the document management process for patient registration (referral forms, payment confirmations, withdrawal slips, attendance certificates, etc.); Print, sort, and route examination result reports to the reception area; Perform final verification of reports, receipts, and payments; Deliver the daily cash sheet and deposit cash into the safe; - Assistance During Examinations: Check cleanliness status of laboratories; Remove used consumables and replenish necessary supplies; Call and escort patients for technical preparation prior to examinations; Verify whether patients have completed required technical preparations and assist if needed; Position and prepare patients for examinations; Prepare and clean equipment as required; Inform patients regarding examination compliance; Assist physicians/technicians during examinations; - Packaging, Dispatch, and Deliveries: Ensure correct patient identification for delivery of examination results (package, report, and images); Perform packaging for deliveries; Register examination dispatches and archive related documentation; Arrange postal dispatch or direct delivery of examination results. What qualifications do you need to join this team? Completion of secondary education (12th grade); Professional experience in customer-facing roles; Strong communication skills, friendliness, and professionalism, given your direct contact with and support to patients; User-level computer literacy, as these systems will be used daily; Personal transportation (area has very limited public transport access). What do we offer? Direct employment contract with the client, initially for six months with renewal option; Base Salary: €940; Meal Allowance: €8.80 via meal card; Health insurance upon confirmation of employment; Working Hours: Rotating schedule Monday to Friday between 7:45 AM and 11:00 PM, and Saturdays from 7:45 AM to 8:00 PM (approximately two Saturdays per month). Want to join this project? What are you waiting for to apply and become part of this process? I’m counting on you