Description
Job Summary:
We are seeking a passionate, results-driven professional focused on delivering an exceptional customer experience and supporting the sales team.
Key Highlights:
1. Professional growth opportunity
2. Customer focus and exceptional sales experience
3. Sales team support and leadership
Ref #
W166752
State/Region
Lisbon
Department
Retail Stores
Location
Portugal
City
Alcochete
**COMPANY DESCRIPTION**
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Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
**POSITION OVERVIEW**
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**WHAT WE OFFER**
* Opportunity to grow professionally
* Competitive benefits and employee discount on merchandise
* The opportunity to be yourself at work
**ESSENTIAL DUTIES & RESPONSIBILITIES**
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**WHAT YOU WILL DO**
**Customer-Focused Business Model**
* Convey the Brand message to commercially enhance the customer experience
* Deliver an exceptional sales experience to customers to significantly impact the sales performance of your assigned area/store
* Maximize the potential of all product categories through storytelling and fostering cross-category synergies
**Support in Engagement and Leadership**
* Support manager(s) in creating an inclusive work environment rooted in a "customer-first" culture
* Support the team using customer service metrics in the absence of a manager to achieve sales and profit goals
* Support manager(s) in developing the team's product knowledge and Selling Culture
**Operations**
* Expertise in Ralph Lauren store systems, procedures, cash handling, and ability to interpret key business reports
* Train & Demonstrate Brand Standards and Presentation
* Coordinate and support marketing initiatives and pricing changes
**EXPERIENCE, SKILLS & KNOWLEDGE**
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**WHO YOU ARE**
* Energetic, passionate, and results-oriented with proven team achievements
* Experience in fast-paced environments with demonstrated team management capability
* Excellent communication and organizational skills