F&B Support Expert

Description

Summary: As a Customer Service Support Expert, you build a unique and memorable experience by supporting food and beverage operations and delivering impeccable service. Highlights: 1. Build a unique and memorable customer experience 2. Be part of an incredible international team at W Hotels 3. Help reinvent global luxury standards **Additional Information** **Job Number**26061770 **Job Category**Food and Beverage \& Culinary **Location**W Algarve, Estrada da Gale, Sesmarias, Albufeira, Portugal, Portugal, 8200\-385 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond simply placing food on the table for guests to enjoy until they request their bill. First and foremost, we must build a unique and memorable experience — in addition to food and beverages. Our Customer Service Support Experts take initiative and provide a wide range of services to ensure our guests’ food and beverage operations run seamlessly. Whether setting tables, assisting in the kitchen, cleaning work areas, or restocking supplies, the Customer Service Support Expert provides the necessary support to make transactions part of the experience. Regardless of your position, certain fundamentals are essential to succeed — creating a safe workplace, adhering to company policies and procedures, maintaining quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Customer Service Support Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods); navigating sloped, uneven, or slippery surfaces; handling menus (reading and visually verifying information); and getting hands-on in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds (11.4 kg) unassisted and up to 50 pounds (22.7 kg) with assistance; reaching overhead and below knee level, including bending, twisting, pulling, and squatting). It is essential that Customer Service Support Experts execute all these tasks flawlessly (and any other reasonable task assigned) — so our guests remain consistently satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education Level: High school diploma or equivalent. Related Work Experience: No related work experience required; prior experience in a food and beverage environment is recommended. Supervisory Experience: None. Licenses or Certifications: None. *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and offering equal opportunities to all. We have fostered an environment where our associates’ unique qualities are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We strive to prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* At W Hotels, our mission is to spark curiosity and broaden horizons. Our properties deliver authentic life experiences. We aim to open doors — and minds — and new faces and new experiences inspire us deeply. We are committed to listening and responding to all needs, enabling us to reinvent global luxury standards. The Whatever/Whenever service philosophy — whatever you want, whenever you want it — embodies our culture and service philosophy, bringing our guests’ passions to life. If you are original, creative, and future-focused, we welcome you to W Hotels. By joining the W Hotels team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** purpose to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.