




Do you want to be part of the change? Then, you're in the right place. Our ambition is to build a sustainable future for our customers and our teams... But we can't do it without you! By joining BNP Paribas Personal Finance, take part in our major transformation to build a more sustainable world: we are committed to promoting access to responsible and sustainable consumption to support our clients and partners. To achieve this, we implement concrete actions, not only in how we develop our business and improve our sustainable growth, with the ambition of reducing our environmental footprint, but also in how we support those most in need. In practice, your day\-to\-day You will be part of a strategic department within the bank, whose main objective is to contribute to the organization's transformation. You will develop skills in areas such as cross-functional communication and managing the various components inherent to a transformation process. As an ACE Project Manager (ACE \= Action for Continuous Enhancement), your role involves implementing the Continuous Improvement program, supported by Kaizen, Lean, BPM, and Agile practices, and acting as a change agent to promote a culture of continuous improvement within the company, contributing to increased productivity, reduced overhead costs and risk exposure, as well as customer and partner satisfaction. In practice, you will support the annual planning of the Continuous Improvement program, develop ACE \& BPM projects, and monitor the implementation of approved improvement plans, guiding teams, conducting comparative analyses of performance indicators, and promoting potential adjustment actions. You will also support and train teams involved in projects, as well as promote a culture of Continuous Improvement through coaching, communication, awareness campaigns, and training. You will explore new ways to communicate and structure information, create, implement, and adapt plans that support change management. You will gain a comprehensive understanding of the job market, as within the department you will interact with both realities of the organization: the "Business as Usual" and the Transformation \- "Change". The mission is important, but so are the team and the workplace! Welcome to BNP Paribas Personal Finance, where you will join the ACE \& Change Management department and become an integral part of the Transformation \& CoE Agile area. We are ready to welcome you with an initial integration plan, on-the-job training, coaching, and networking opportunities. What do we offer you? A **challenging personal and professional experience**, the opportunity to **develop strategies** supporting our transformation programs, and **collaboration with multidisciplinary teams** from different areas of the company. An open way of working, where sharing and co\-creation are encouraged. Plenty of opportunities to think and act differently! Are you who we're looking for? Do you hold a higher education degree in Economics, Management, Engineering, or Mathematics and have knowledge of Lean methodologies? Are you comfortable with **computer tools** (particularly Excel and PowerPoint) and **project management**, and do you have solid **English language skills**? Are you an organized, **analytical**, and **open to change** individual? Do you have strong **communication** and **negotiation skills**, the ability to **encourage and motivate teams into action**, and ease in **interacting** with diverse stakeholders at all levels? Do you have **critical thinking skills**, can you handle problems with resilience, and do you enjoy proposing new ideas? Then this is the right project for you! We look forward to receiving your application! Our commitments BNP Paribas Personal Finance is characterized by providing equal opportunities to all job candidates and, as a socially responsible company, incorporates the principles of Diversity and Inclusion into its values and practices. To achieve all our goals, we aim to attract, develop, and retain diverse profiles, embracing diversity as a key driver and differentiator of innovation, fundamental within our organization. If you would like to learn more about our Organization, Values, and Projects, please visit this (Opens in a new tab) page. What makes us proud as employer of choice Certified Top Employer Portugal and Top Employer Europe for the eighth consecutive year. 93% of our employees identify BNP Paribas as a company with “inclusive management that supports all kinds of differences (age, background, sexual orientation, …)”. 94% of employees identify with and benefit from the “Smart Working” policy, feeling comfortable in a hybrid work environment, supported by digital tools and flexible workspaces. 72% of our customers are brand promoters


