Job Summary: The professional will welcome customers, take and deliver orders, maintain tables, process payments, and apply sales techniques, ensuring safety and hygiene. Key Highlights: 1. Customer welcoming and service with a focus on satisfaction. 2. End-to-end order and payment process management. 3. Sales promotion and assurance of food safety and hygiene. **Customer Service:** Welcome customers, seat them, and answer questions about menu items, daily specials, and dietary restrictions. **Order Taking and Delivery:** Accurately record orders (often using point-of-sale/POS systems), relay them to the kitchen or bar, and serve food and beverages at tables. **Table Maintenance:** Set tables, remove used plates and glasses during meals, and clean tables for the next customers. **Payment Processing:** Prepare bills, process cash or credit card payments, and return change. **Sales and \*up-selling\*:** Recommend appetizers, desserts, or specific beverages to enhance the customer experience and increase restaurant sales. **Safety and Hygiene:** Comply with food safety regulations, hygiene standards, and laws related to alcoholic beverage service. Minimum 2 years of experience, with conversational fluency in Portuguese and English.
João Santos
Indeed · HR
João Santos
Indeed · HR
