Summary: Join a multicultural corporate center in Lisbon as an Online Safety Specialist, protecting the global community of an iconic social media platform through content evaluation and policy enforcement. Highlights: 1. Protect platform integrity and enforce community policies 2. Multicultural and cross-border corporate environment 3. Opportunities for career development and internal mobility * **Geographic Constraint:** Strictly restricted to applicants who already reside in Portugal. * **Workplace:** Lisbon (Based on\-site at our international corporate facility). ### **About the Role** Looking to build an international career in one of Europe's most sun\-drenched coastal capitals? We are recruiting enthusiastic Ukrainian speakers to join our multicultural, cross\-border corporate center in Lisbon. In this position, you will serve as a frontline protector for the global community of an iconic social media platform. You will be part of a high\-energy department tasked with maintaining a secure, inclusive, and supportive online experience for millions of daily active members. **Core Contract Terms** ----------------------- * **Gross Income:** €1,237 monthly (distributed across 12 standard annual payments). * **Time Commitment:** 40 hours a week (5 working days per week, 8 hours daily, plus a 60\-minute lunch break). * **Shift Schedule:** Flexible, rotating rosters operating Monday to Sunday between 07:00 and 00:00 (Midnight). **Daily Responsibilities** -------------------------- As an Online Safety Specialist, your goal is to protect platform integrity and execute community policies through the following actions: * **Submissions Audit:** Evaluate user\-generated uploads—including profiles, video files, images, and text posts—to verify strict alignment with company guidelines. * **Ecosystem Defence:** Spot, flag, and remove abusive, fraudulent, or malicious activity to help sustain a healthy online environment. * **User Escalations:** Investigate and resolve user appeals, safety flags, and account suspensions with deep procedural accuracy. * **Metric Goals:** Maintain an objective viewpoint and empathetic stance while hitting targeted benchmarks for processing speed and review quality. **Applicant Profile** --------------------- ### **Required Background** * **Language Skills:** Native or near\-native mastery of Ukrainian, paired with business English skills (minimum B2 level) to independently follow internal training tracks and company communications. * **Work Authorization:** Must hold valid EU citizenship, a legal Portuguese Residence Card (*Título de Residência*), or official Refugee Status. * **Psychological Resilience:** Capable of calmly reviewing sensitive online media and adapting smoothly to a dynamic, rotating work schedule. ### **Preferred Background** * Prior experience in online moderation or customer relations is a plus but entirely optional. We provide fully paid, comprehensive corporate onboarding to set you up for success. **Relocation Assistance (For Transfers Within Portugal)** --------------------------------------------------------- To make your move to the capital stress\-free, we provide comprehensive relocation support for employees transitioning to Lisbon from other Portuguese municipalities: * **Travel Stipend:** Full reimbursement for your initial travel tickets to Lisbon. * **Settling\-In Housing:** Direct access to a private bedroom in a shared company\-managed flat upon your arrival. * **Bureaucracy Guidance:** Hands\-on assistance from our staff to update your Portuguese tax number (*NIF*), social security records, and city hall registrations. **Corporate Benefits \& Progression** ------------------------------------- * **Career Development:** We are committed to internal mobility, actively preparing frontline staff to step into future positions as Quality Auditors, Instructors, and Team Leads. * **Health \& Wellness:** Comprehensive private medical insurance, professional psychological counseling, and structured corporate wellness initiatives. * **International Environment:** Work out of a high\-tech corporate office alongside a diverse team representing more than 50 nationalities. * **Social Perks:** Free Portuguese language classes, company\-sponsored sports teams, surfing sessions, and regular team gatherings. * **Job Stability:** Financial security tied to a dependable monthly wage while representing a household name in the modern tech sector.
João Santos
Indeed · HR
João Santos
Indeed · HR
