Store Manager

Description

Job Summary: We are seeking a passionate Store Manager with a strong background in fashion and customer service, outstanding leadership skills, and a results-driven mindset to manage the store and inspire the team. Key Highlights: 1. Team leadership and store management in the fashion industry. 2. Focus on exceptional customer service and customer retention. 3. Continuous training and an expanding career development plan. **SILBON · NOTHING IS CASUAL** **STORE MANAGER** Do you enjoy leading teams and believe that great management goes unnoticed because everything flows seamlessly? Are you passionate about purpose-driven fashion, authentic customer service, and the constant pursuit of excellence? If so… keep reading. This opportunity is for you. **WHO WE ARE** We are Silbon, the Cordoban brand born from two rackets. Since 2009, we have built fashion with character: design and elegance, uncompromising quality, and a genuine commitment to people and the planet. Today, we operate over 160 stores and employ 700 people across Spain, Portugal, France, and Mexico. We continue to grow—and we want to do so with the right people. Silbon is fashion, but also passion and lifestyle. Dress to live, dress to last. **YOUR MISSION** You will be the person who ensures the store operates smoothly, inspires its team, and drives sales. Your leadership makes a real difference in your team’s daily experience and in every customer’s journey through the door. **WHAT YOU WILL DO** * Lead and motivate the team, serving as a role model in attitude, product knowledge, and procedural understanding. * Ensure exceptional customer service across the entire team, boosting sales and retaining every visitor. * Act as the point-of-sale strategist: developing scheduling strategies (team shifts for optimal productivity), product and visual strategies—collaborating closely with your regional managers. * Support new sales staff during onboarding and ensure they feel part of the project from day one. You may even become a trainer, contributing to the onboarding of other Store Managers joining the company. * Analyze store KPIs and translate them into concrete actions that improve performance. * Oversee stock management. * Ensure the store space consistently reflects the Silbon identity: aesthetic care and impeccable visual merchandising. * Manage daily operations with sound judgment, efficiency, and a positive atmosphere. **WHAT WE LOOK FOR** * Minimum 1 year of experience leading a retail outlet in the fashion industry. * A leader whom your team naturally looks up to and emulates. * Strong results orientation and analytical ability. * General tailoring knowledge (or genuine willingness to learn it with us) is highly valued. * Our focus is the customer. Genuine passion for people. * Flexible availability to adapt to business needs. * Great attitude and energy! **WHAT WE OFFER** * A stable project with growth opportunities. * Competitive base salary + performance-based variable pay + retroactive bonuses + annual bonus—because your performance deserves real rewards. * 30% discount on Silbon products so you can wear the brand you represent. * Health insurance. * Annual convention where you’ll meet colleagues from across the country and all company departments. * Monthly employee prize draw. * One quality weekend per month. * A free day off on your birthday. * Ticket raffles among employees. * Continuous training in tailoring, KPIs, visual merchandising, finance, and more—we believe in your development. * A real career development plan within an expanding brand—we grow, and we want you to grow with us. * STORE LOCATION: VILA DO CONDE FASHION OUTLET * STORE HOURS: (Note: Our hours may vary between summer/winter) * SCHEDULE TYPE: Rotating morning and afternoon shifts, including weekends **Ready to take on the challenge?** Apply now. Attitude is the key to success—and at Silbon, we know how to value yours. **WE’RE WAITING FOR YOU!**