Reception | OralMED Maia

Description

Job Summary: We are seeking a Receptionist to provide personalized patient reception, schedule management, process organization, and other administrative tasks. Key Highlights: 1. Personalized patient reception and guidance 2. Clinical schedule management and process organization 3. Focused on continuous learning and professional progression .**Who We Are:** OralMED Saúde Group is the first Portuguese group specialized in Dentistry. Today, we operate over 70 owned clinics, 4 dedicated laboratories, and a specialized Health Contact Center. We pursue a special mission: helping our patients Smile for Life. Because we know that when we Smile for Life, Life smiles back at us. And it all begins with our Oral Health. **We are strengthening our Reception team at our clinic.** Reporting to the Clinic Coordination, our Reception team must ensure personalized reception, guiding patients upon clinic entry and exit. Daily responsibilities include: * Scheduling and confirming oral health consultations and check-ups by phone; * Managing the clinical schedule; * Organizing and maintaining patient records, including billing and payments; * Recording daily activities in internal control charts and performing other administrative tasks. **Working Hours:** Full-time, rotating shifts from Monday to Saturday, between 08:30–20:30. **We Offer:** Competitive compensation within the sector, initial and ongoing training, and career progression opportunities. **The Experience We Prefer:** * Minimum education level: 12th grade; \- Minimum of 2 years’ professional experience in customer service; * Administrative experience; * Proficiency in computer applications; * English fluency (preferred). **Working in Healthcare Starts with Caring — Therefore, We Seek Professionals Who Are:** * Patient well-being oriented and passionate about customer service; * Recognized for their friendliness, communication skills, ethics, and professional pride; * Motivated by teamwork; * Dynamic, organized, and capable of multitasking; * Focused on continuous learning and professional progression. **Does Our Mission Inspire You?** If you value our Mission, join us in growing together! Explore our opportunities on the OralMED Saúde Group website, Recruitment section, and/or click the job posting link.