Access Management Consultant (IAM)

Description

Job Summary: Timestamp Group is seeking a responsible, process-oriented professional in the IAM domain to ensure user account management, access control, and security, contributing to the continuous improvement of processes. Key Highlights: 1. Practical experience in IAM operations (1 to 3 years) 2. Contribute to the continuous improvement of IAM processes 3. Teamwork and collaboration with global teams **Timestamp Group** brings together several leading Portuguese IT solution and service companies, driven by excellence and knowledge sharing. We value technological leadership, service quality, and continuous training. ##### **Responsibilities:** * Ensure creation, configuration, and management of user accounts across various internal applications, in accordance with established policies and procedures * Process access requests and privilege changes, including validation with functional owners * Perform periodic access reviews and maintenance, role segregation, and identification of excessive privileges * Ensure compliance with security policies and regulatory requirements, providing audit evidence * Interact with technical and business teams to resolve access discrepancies and support onboarding/offboarding * Log, track, and close tickets in the ITSM system, ensuring operational SLAs * Contribute to the continuous improvement of IAM processes and automation of repetitive operational tasks * Update and maintain operational documentation, runbooks, and knowledge base * Participate in operational reporting activities and preparation of audit evidence * Provide support for incident recovery and resolution related to access management ##### **Key Competencies:** * Degree in Information Systems Security, Computer Engineering, or equivalent field * Practical experience in Identity and Access Management (IAM) operations — ideally 1 to 3 years * Knowledge of identity and access management concepts and tools (e.g., Active Directory, Azure AD, SSO, LDAP) * Familiarity with access certification processes, role segregation, and privilege governance * Experience using ITSM tools (e.g., ServiceNow, Jira Service Management) * Ability to work with operational procedures, runbooks, and security policies * Strong written and verbal communication skills, with internal customer orientation * Analytical ability and attention to detail when producing audit evidence * Team-oriented mindset and ability to collaborate with global teams ##### **Language Skills:** * Fluent Portuguese (mandatory) * Technical English (preferred) ##### **Employee Benefits:** * Health insurance * Flexibility in organizational routine * Training and certifications * Employee Support Program (covering 5 areas, including psychology) * Birthday and tenure gifts * Monthly Happy Hour * Benefits Portal with attractive offers We are looking for a responsible, process-oriented individual eager to grow in the IAM field, capable of operating in a collaborative and demanding environment. The contract will have a maximum duration of 12 months, with an expected start date in August 2026\.