Job Summary: Administrative support professional for insurance contract management, responsible for policy issuance and monitoring, claims handling, and operational support to the team. Key Highlights: 1. Support administrative and operational management of insurance contracts 2. Monitor claims processes and ensure coordination with clients 3. Collaborate on continuous improvement of administrative processes Responsibilities Support administrative management of insurance contracts; Issue, amend, renew, and cancel policies; Ensure data processing and updating in the company's IT systems and partner insurers' systems; Monitor claims processes, ensuring coordination among clients, insurers, and other stakeholders; Control contractual documentation and ensure physical and digital archiving of files; Monitor policy renewal deadlines and other contractual obligations; Provide operational support to the sales team and client managers; Prepare operational reports and ensure data accuracy; Collaborate on implementation and continuous improvement of administrative processes. Qualifications Prior experience in the insurance sector or insurance brokerage is preferred; English language proficiency at least at basic level; Customer- and results-oriented mindset; Teamwork spirit; Strong communication skills and active listening ability; Empathy in telephone customer service; Proficiency in MS Office. Salary: €1,320.00 – €2,370.00 per month Benefits: * Flexible working hours Work location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
