Guest Experience Expert

Description

Job Summary: Guest Experience Experts create a unique and memorable experience, empowered to deliver a wide range of services that guide guests throughout their stay. Key Highlights: 1. Create a unique and memorable experience for the guest 2. Be part of a culture that reinvents the standards of luxury 3. Whatever/Whenever service that brings guests' passions to life **Additional Information** **Job Number**26064060 **Job Category**Rooms \& Guest Services Operations **Location**W Algarve, Estrada da Gale, Sesmarias, Albufeira, Portugal, Portugal, 8200\-385 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not just about ensuring smooth check-in or check-out processes. Beyond that, it is about building an experience that is unique and memorable for the guest. Our Guest Experience Experts take initiative to offer a broad range of services that guide our guests during their stay. They feel empowered to be on the move and do whatever is needed at any given moment. Whether performing operational tasks, handling guest requests, completing reports, or sharing highlights about local events and places, Guest Experience Experts ensure these transactions become part of the guest experience. Regardless of your specific role, there are several fundamental elements critical to success (creating a safe workplace, following company guidelines and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring your uniform, personal appearance, and communication remain professional). Guest Experience Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 10 pounds without assistance). It is essential that Guest Experience Experts consistently perform these tasks (and other reasonable tasks assigned to them) well so guests remain satisfied and the hotel operates smoothly. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience:No relevant work experience required. Supervisory experience:No supervisory experience required. License or certification:None *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* W Hotels’ mission is to awaken curiosity and expand worlds. We are a place to enjoy life. We are here to open doors—and minds. We are constantly inspired by new faces and new experiences. At our core is a harmonious, always-ready spirit that has made us famous for reinventing the standards of luxury worldwide. The Whatever/Whenever service is our culture and service philosophy—bringing guests’ passions to life. If you are original, innovative, and always look toward the possibilities the future offers, you are welcome at W Hotels. By joining W Hotels, you join a portfolio of brands under Marriott International. **You will be** where you can do your best work, **you will begin** fulfilling your purpose, **you will be part** of an incredible global team, and **you will become** the best version of yourself.