Description
Job Summary:
L3W Electrical Materials is seeking a Counter Assistant to provide customer service, advisory support, and sales of electrical, electronic, and lighting products, along with stock management and administrative support.
Key Responsibilities:
1. Customer service and advisory support for professional and individual clients
2. Order management, goods receipt, and restocking
3. Knowledge of electrical materials is mandatory
**About the company**
We are L3W – Electrical Materials, Ltd., a leading provider in Northern Portugal for electrical, electronic, and lighting products. As a Portuguese company with 8 branches and over 40 employees, we value professionalism, excellence in customer service, and close relationships with our clients — and it is precisely to continue growing that we need you.
**The role**
* Providing counter-based customer service and advisory support to professional and individual clients.
* Selling and assisting customers in selecting electrical, electronic, and lighting products.
* Managing orders, receiving goods, and restocking inventory.
* Organizing and controlling in-store stock.
* Providing administrative support related to sales (quotations, invoicing).
**What we’re looking for**
* You know how to handle dissatisfied customers and resolve issues effectively.
* You are organized and self-sufficient in administrative tasks.
* You are comfortable working in a demanding, fast-paced environment.
* Knowledge of electrical materials is mandatory
**How to apply**
Apply directly via Indeed, or send your CV to rh@l3w.pt with the subject line "Counter Assistant — [VC]".
Work location: On-site