Store Sales Representative and Customer Service Agent

Description

Job Summary: We are seeking a responsible and communicative professional to provide customer service and sell perfumery, cosmetics, hygiene, and stationery products, including Santa Casa Lottery services. Key Highlights: 1. Integration into a stable and well-established company within the local community 2. Initial training on products and internal procedures 3. A close-knit and collaborative work environment Store Sales Representative and Customer Service Agent **Beauty Stores**, a local retail company specializing in perfumery, cosmetics, hygiene, stationery, and complementary services, is expanding its team in **Agualva\-Cacém**. We seek a responsible, communicative, and customer-oriented individual who contributes to the store’s daily smooth operation and ensures a positive shopping experience. Your Responsibilities: * Greet and assist customers throughout the purchasing process; * Present products and provide personalized advice based on each customer’s needs; * Sell perfumery, cosmetics, hygiene, and stationery items; * Operate Santa Casa Lottery services, including bet registration, scratch card sales, and prize verification; * Ensure compliance with applicable Santa Casa Lottery procedures; * Restock, label, and organize products; * Assist with goods verification, stock control, and inventory counts; * Identify out-of-stock items and report restocking needs; * Maintain a clean, organized, and commercially appealing customer service area; * Support administrative and operational tasks essential to store operations; * Add and update products on the online store, including references, prices, descriptions, and images; * Support updating content and information available on the website. Candidate Profile We value candidates who demonstrate: * Enthusiasm for public interaction and retail; * Strong communication and customer service skills; * Responsibility, punctuality, and attention to detail; * Organizational ability and capacity to prioritize tasks; * Autonomy in performing duties; * Team spirit and willingness to collaborate across different areas; * Proficiency in using computers and digital platforms; * Availability to work on Saturdays. Prior experience in retail, sales, customer service, or similar roles will be considered an advantage. Familiarity with the **PHC** software is beneficial but not mandatory. What We Offer * Integration into a stable company with strong local presence; * Initial training on products, internal procedures, online store operations, and Santa Casa Lottery services; * Ongoing support during the onboarding period; * A close-knit and collaborative work environment; * Compensation commensurate with the role and professional experience; * Opportunities for learning and career development within the company. Job Details * **Work Location:** Agualva\-Cacém * **Work Mode:** On-site * **Field:** Retail, sales, and customer service * **Required Availability:** Saturdays To apply, please submit your updated CV via the platform. Salary: €920.00 \- €940.00 per month Work Location: On-site