Italian Speaking Content Moderator

Description

Summary: Join a fast-growing team as an Italian-speaking Content Moderator, ensuring a safe and positive digital community on a world-leading short-form video platform. Highlights: 1. Review and moderate Italian user-generated content against community guidelines. 2. Monitor trends and accurately assess context for content policy enforcement. 3. Opportunity for professional development in a multicultural environment. Are you passionate about social media, trending content, and online safety? We are seeking a dynamic, detail\-oriented **Italian\-speaking Content Moderator** to join our fast\-growing team in the vibrant city of Lisbon. In this role, you will be working on a world\-leading, hyper\-growth short\-form video and entertainment platform. While you keep the digital community safe, you will be immersed in a multicultural environment, enjoying the historic charm, beautiful beaches, and sunny weather of Portugal. As a Content Moderator, you will ensure that the platform remains a safe, fun, and positive space for millions of users by reviewing and analyzing user\-generated content against community guidelines. **Key Responsibilities** ------------------------ * **Content Review:** Monitor, review, and moderate Italian\-language user\-generated content (videos, text, images, and audio) to ensure compliance with community guidelines and policies. * **Policy Enforcement:** Identify and take appropriate action on content that violates platform policies (e.g., hate speech, misinformation, copyright infringement, or inappropriate behavior). * **Trend Monitoring:** Stay up\-to\-date with Italian cultural nuances, slang, and internet trends to accurately assess the context of flagged content. * **Quality \& Consistency:** Maintain high levels of accuracy, productivity, and quality according to the project's established KPIs. * **Escalation:** Escalate complex or sensitive cases to higher\-level teams or policy specialists when necessary. * **Feedback Loop:** Participate in continuous training sessions to stay aligned with evolving policy updates and platform features. **What We Are Looking For** --------------------------- ### **Minimum Qualifications** * **Language Skills:** Native or near\-native fluency in **Italian** (C1/C2 level) and a strong command of **English** (B2 level minimum) for training, system navigation, and internal communication. * **Location:** Willingness to work **on\-site** at our modern office hub in Lisbon, Portugal. * **Tech Savvy:** Familiarity with social media applications, short\-form video platforms, and basic internet tools. * **Resilience:** Ability to view and analyze sensitive online content with a professional, objective mindset. * **Work Authorization:** Valid EU passport or a valid work permit for Portugal. ### **Preferred (Good to Have)** * Prior experience in Content Moderation, Customer Support, Translation, or Call Centers is a plus, but **not a must**. We provide full, comprehensive training! **Relocation Package (For Candidates Moving to Lisbon)** -------------------------------------------------------- We want to make your transition to Portugal as smooth and stress\-free as possible. If you are relocating from outside the Lisbon area, you will receive: * **Flight Ticket Reimbursement:** Your flight to Lisbon will be fully covered. * **Company Accommodation:** A designated **private room in a fully equipped shared apartment** from day one, so you don't have to worry about finding a place to live. * **Airport Pickup:** Assistance upon arrival to help you settle in. * **Administrative Support:** Help with obtaining local paperwork (NIF, social security, etc.). **What We Offer** ----------------- * **Competitive Salary:** An attractive base salary plus monthly performance bonuses. * **Comprehensive Health \& Life Insurance:** Fully covered private health and life insurance from your first day. * **Career Growth:** Massive opportunities for professional development. We prioritize internal promotion for Team Leader, Quality Analyst, and Policy Trainer roles. * **Dynamic Work Environment:** A modern, state\-of\-the\-art office featuring collaborative spaces, relaxation zones, and free coffee/snacks. * **Multicultural Culture:** Join an international team with colleagues from all over the globe. We host regular team\-building events, themed parties, and cultural activities. **How to Apply** ---------------- Ready to kickstart your international career in one of Europe's most exciting capitals? Click **Apply Now** to submit your CV in English. Our recruitment team will get in touch with you shortly for an initial screening call!