F&B Service Expert

Description

Summary: This position involves creating memorable guest experiences in addition to food and beverage service, ensuring attentive and professional service. Highlights: 1. Create unique and memorable experiences for guests 2. Demonstrate initiative and offer a wide range of services 3. Join a global leader in luxury hospitality **Additional Information** **Job Number**26104578 **Job Category**Food and Beverage \& Culinary **Location**Estrada da Lagoa Azul Linho, Sintra, Portugal, Portugal, 2714\-511 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond simply placing food on the table for guests to enjoy until they request their bill. First and foremost, we must build a unique and memorable experience — in addition to food and beverages. Our Guest Service Experts demonstrate initiative and offer a wide range of services so that our guests’ meals become unforgettable. Whether setting the table, communicating with the kitchen, interacting with and serving guests, or cleaning work areas and supplies, the Guest Service Expert ensures guests feel that every transaction is part of the experience. Regardless of your role, certain fundamentals are essential to success — creating a safe workplace, adhering to company policies and procedures, maintaining quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Guest Service Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods); navigating sloped, uneven, or slippery surfaces; handling the menu (reading and visually verifying information); and getting hands-on in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds (11.4 kg) unassisted and up to 50 pounds (22.7 kg) with assistance; reaching overhead and below knee level, including bending, twisting, pulling, and squatting). It is essential that Guest Service Experts perform all these tasks flawlessly (and any other reasonable task assigned) — ensuring our guests remain consistently satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education:High school diploma or equivalent. Related work experience:Less than one year of related work experience. Supervisory experience:None. Licenses or certifications:None. *At Marriott International, we are committed to promoting equal employment opportunity, welcoming each individual with dignity, and providing equal opportunities to all. We have fostered an environment where the unique qualities of our associates are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We are committed to preventing discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* In more than 100 award-winning properties worldwide, Ritz\-Carlton colleagues create such exceptional experiences that they remain etched in guests’ memories long after their stay. The brand attracts the finest talent from the global hospitality industry, who uphold the tradition of creating unforgettable memories. We believe every person can succeed when empowered to be creative, caring, and empathetic. Each day, we set the standard for luxurious, exclusive, and unparalleled service worldwide. It is our great pride to deliver excellence in comfort and hospitality to our guests. Your role will be to ensure the Ritz\-Carlton standards of excellence are upheld daily, elegantly and thoughtfully. These standards form the foundation of Ritz\-Carlton properties and drive us to exceed expectations every day. It is through these standards — and our belief that our culture contributes to our success — that Ritz\-Carlton has earned its reputation as a global leader in luxury hospitality. As a member of our team, you will learn and apply our standards of excellence, including our Employee Promise, Credo, and Service Values. In return, we offer you the opportunity to take pride in your work and your colleagues. By joining the Ritz\-Carlton team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that enables you to bring your best self forward, **give** purpose to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.