Job Summary: We are seeking a Customer Support Line Assistant in the insurance sector to manage policies, provide digital support, and perform cross-selling, with emphasis on communication and adaptability. Key Highlights: 1. Comprehensive and paid training 2. Join an inclusive and growing company 3. An engaging career with room for growth We are recruiting: Customer Support Line Assistant in the Insurance Sector. **Responsibilities:** * Telephone support for managing contracted insurance policies; * Assistance with access to and navigation of various digital platforms; * Cross-selling; * Handling emails and SMS; * Performing other support tasks related to operations. **Requirements:** * Minimum educational qualification: 12th grade; * Contact center background (preferred); * Proficiency in computer use; * Excellent communication skills; * Ability to handle stress and multitask; * Adaptability; * Space and tools for remote work; **Offer:** * Comprehensive and paid training program preparing candidates for the role, including an associated compensation package; * Employment contract; * Opportunity to join an inclusive and rapidly growing company; * An engaging career with room for personal and professional growth. **Working Hours:** * Full-time, Monday to Friday; * Availability between 09:00 and 20:00 (8 hours per day | 40 hours per week). **Location:** * Nationwide (remote work).
João Santos
Indeed · HR
João Santos
Indeed · HR
