Server

Description

Summary: Serve food and beverages to guests, set tables, respond to menu inquiries, communicate with the kitchen to ensure seamless service, maintain cleanliness of the work area, and process payments. Highlights: 1. Proactive service delivery to ensure customer satisfaction 2. Achieving shared goals through teamwork 3. Enhancing professional service and customer interaction capabilities **Additional Information** **Job Number**26045018 **Job Category**Food and Beverage \& Culinary **Location**Lisbon Marriott Hotel, Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600\-042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Serve food courses and beverages to guests. Set tables according to standards, tailored to event type and service requirements. Respond to guest inquiries regarding menu selection. Communicate with the kitchen regarding menu questions, wait times, re-cook requests, and product availability. Relay additional meal requirements, allergies, dietary restrictions, and special requests to the kitchen. Record transactions in the Micros system at the time of order. Check with guests to confirm satisfaction after each food course and/or beverage. Maintain cleanliness of the work area, china, glassware, and other items throughout your shift. Complete closing duties such as restocking supplies and turning off lights. Present physical checks accurately to guests and process payments. Comply with all company, safety, and security policies and procedures; report accidents, injuries, and unsafe working conditions to management; and complete required safety training and certifications. Maintain a neat, professional uniform and personal appearance; safeguard confidential information; and protect company assets. Welcome and acknowledge all guests in accordance with company standards; anticipate and resolve guest service needs; assist guests with disabilities; and sincerely thank guests. Communicate with others using clear, professional language. Develop and maintain positive working relationships with others; support the team in achieving shared goals; listen attentively to colleagues’ concerns; and respond appropriately. Meet quality expectations. Tasks may include reading and visually verifying information presented in various formats (e.g., small print). Duties may include standing, sitting, or walking for extended periods; lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance; and lifting, carrying, pushing, pulling, and placing objects weighing over 50 pounds without assistance. Fine motor skills and eye-hand coordination are required to grasp, turn, and manipulate objects of varying sizes and weights. Tasks may include moving across inclined, uneven, or slippery surfaces; ascending and descending stairs or service ramps; bending, twisting, pulling, and reaching overhead and below knee level. Perform other reasonable job duties as requested by supervisors. *Marriott International is an equal opportunity employer committed to welcoming and providing access to opportunity for all. We actively foster an environment that values and respects the unique backgrounds of every individual. Our greatest strength lies in the rich blend of cultures, talents, and experiences of our people. We strive to provide equal employment opportunities regardless of protected characteristics, including disability, veteran status, and any other characteristic protected by applicable law.* Marriott Hotels strives to deliver unparalleled comfort that leaves global guests in awe every time they visit, while infusing innovation into every opportunity and elevating hospitality service to an art form. As a host at Marriott Hotels, you will embody the living legacy by delivering future-focused service with genuine care—fulfilling our promise to “always provide the best hospitality service.” If you are exploring career opportunities and wish to build your career with Marriott Hotels—the global symbol of hospitality—you are welcome. Joining Marriott Hotels means joining **Marriott International’s brand portfolio**. Knock on the door of Marriott Hotels if you want to give your best, run toward your **goals**, and become the best version of yourself as a member of an outstanding global team. JW Marriott, part of Marriott International’s luxury portfolio, comprises more than 100 beautiful hotels located in gateway cities and distinctive resort destinations worldwide. JW places colleagues first—because when colleagues are happy, guests are happy. JW Marriott colleagues are confident, innovative, authentic, and intuitive. They also carry forward the legacy of J. Willard Marriott, the founder whose name graces the Marriott Hotels brand. JW Marriott delivers a differentiated work experience, enabling you to feel genuine connection within a diverse community of colleagues. JW Marriott creates opportunities for education, development, and recognition—and above all, focuses on holistic well-being, offering a luxurious environment where you can pursue your passion. Treating guests exceptionally begins with how JW Marriott cares for its colleagues—a philosophy we call the JW Treatment™. Joining JW Marriott means joining **Marriott International’s brand portfolio**. Knock on the door of JW Marriott if you want to give your best, run toward your **goals**, and become the best version of yourself as a member of an outstanding global team.