Description
Job Summary:
We are seeking a Reception Manager to manage the front office team, reservations, and ensure guest satisfaction at a hotel in Batalha.
Key Highlights:
1. Coordination and supervision of the reception team
2. Strong leadership and organizational skills
3. Opportunity for professional growth
D’Accord, a human resources management specialist company, is currently recruiting, for immediate entry and to strengthen the team of a prestigious client company in the hospitality sector, a Reception Manager (M/F) for a hotel located in the Batalha area.
Job Description:
• Coordination and supervision of the reception / front office team
Management of check-in, check-out, and guest service;
• Management of reservations and distribution channels (OTAs);
• Ensuring high service standards and guest satisfaction;
• Handling complaints and providing guest support;
• Managing billing, cash handling, and administrative procedures;
• Training and mentoring the reception team;
• Liaising with housekeeping and other departments.
Requirements:
• Proven experience as a Reception Manager or Senior Receptionist;
• Fluency in English (additional languages are an asset);
• Strong leadership and organizational skills;
• Excellent communication skills and guest-oriented attitude;
• Flexibility regarding working hours;
• Preference given to candidates residing in the Leiria, Batalha, or Fátima areas.
Offer:
• Integration into a stable company;
• Initial and ongoing training;
• Opportunity for professional growth.
Please send your updated CV to this job posting, indicating in the subject line: Reception Manager (M/F) Hotel - Batalha. Alternatively, apply directly through our recruitment portal.