Job Summary: Hyatt Regency Lisboa is seeking a Personal Trainer/Group Instructor for Active by Serenity, tasked with delivering exceptional fitness and wellness guidance through Personal Training sessions and fitness classes. Key Highlights: 1. Join the Active by Serenity team at Hyatt Regency Lisboa 2. Deliver exceptional fitness and wellness guidance 3. Conduct Personal Training sessions and fitness classes **MISSION** The **Hyatt Regency Lisboa** seeks a **Personal Trainer/Group Instructor** to join the **Active** ***by Serenity*** team, with the mission of providing our guests with exceptional guidance in fitness and well\-being. This role’s primary objective is to ensure **Personal Training sessions, fitness classes, and private sessions**, tailored to each guest’s individual needs and goals, while maintaining high standards of professionalism, safety, and quality. **KEY RESPONSIBILITIES** * Conduct Personal Training sessions, fitness classes, and private sessions in accordance with Active *by Serenity* protocols and professional best practices. * Ensure punctuality and adequate preparation for each session, maintaining full attention to guest safety and needs. * Assess guest needs and provide appropriate guidance regarding available fitness services and programs. * Maintain up\-to\-date knowledge of the full Active *by Serenity* fitness offering and promote it effectively. * Ensure proper use, maintenance, and upkeep of fitness equipment. * Ensure the fitness area remains clean, organized, and adequately stocked. * Manage administrative tasks associated with the role, including reservations and billing. * Respond promptly, courteously, and professionally to guest inquiries and requests. * Report to management any incidents involving guests, staff, or facilities requiring follow\-up. * Support other operational areas of Active *by Serenity* as needed. * Participate in training sessions and team meetings. * Contribute to the integration and development of new team members. * Comply with internal policies and procedures, particularly those related to hygiene, health, safety, and fire prevention. * Maintain a polished appearance, wearing the uniform and identification correctly. REQUIREMENTS * Completed secondary education (12th grade) or equivalent, complemented by **certification from an accredited fitness school**, or a Bachelor’s degree in Physical Education — **mandatory**. * Minimum of **3 years of professional experience in the fitness industry**. * Prior experience in a **luxury health club** will be valued. * Computer literacy will be valued. * Fluency in **Portuguese and English**, both written and spoken. * Knowledge of additional languages will be valued. **VALUED COMPETENCIES** * Excellent communication and interpersonal skills. * Strong customer orientation and commitment to service quality. * Ability to build trust with diverse guest profiles. * Goal\- and results\-oriented mindset. * Capacity to work autonomously and take initiative. * Flexibility and adaptability to operational needs. * Team spirit and empathy. * Proactivity and dynamism. * Ability to maintain a positive attitude across various situations. * Commercial orientation and ease in promoting services. * High sense of responsibility and attention to detail. If you wish to join the Hyatt Regency Lisboa team and are passionate about fitness, well\-being, and guest interaction, please send your CV to: **recrutamento.lisboa@hyatt.com.** Job Type: Full\-time Work Location: In person
João Santos
Indeed · HR
João Santos
Indeed · HR
